I recently bought Mushroom Age from BF and I played it for a short time last week. Today I get a security message from McAfee that a trojan was blocked and the location was in Muhsroom age. I'm not sure what this means. I thought it was safe to download games. Can someone help me with this?
Thanks
Kim

exalthim, BFG games are safe. I'm sure what you got was a false positive. Some update in your virus data bank decided that something in the game was a trojan.

I had that with AVG and Everlight. I think it happens with every VS program eventually.

Did you send a report to McAfee and contact BFG?

There was another incident on the Adventure Chronicles thread today. Also from McAfee. It has happened before wioth ABG, CA, Norton etc. Sometimes when the antivirus companies update their signatures it does a false reading on content in games. Just let BFG know and they can contact them.

EDIT: Too slow! Hi L4L :happydance12:

Ana

Ok I'll contact BFG. I figured it was ok nut I wanted to make sure. Thanks for the fast responses Ana and L4L
Kim

I don't blame you Kim--I'm the same way :wave12:

Here is a thread on it at BigFish.

I sent an email to BFG and in this short time I got 2 more trojan messages from Mushroom Age and I'm not even playing it. How weird
kim

Any BF game you have installed will likely be deleted. Not much you can do about it till someone tells McAffee to stop.

There is an email address you need to write Here.

Ana

Thanks again Ana. I'll contact McAfee. Man, this stuff is complicated. Anyway, try to stay warm. We have another snow storm coming tommorrow Be safe :christmas:
Kim

I'm doing my snow dance Kim....keep it coming. :happydance12:
Good luck on your virus issue....it happened to me a year ago, I understand what a pain it is.

Ana

I had the same problem with AVG. I got rid of it and am now using AVAST. No problems. Teddo

Oh geez. I use McAfee and yup, my exe files in the games for my BFG games being deleted. I'd rather not turn off background scanning. Going to email McAfee now. *sigh*

Sorry misa....I remember how I felt when it did it to me and it's really a pain. Fortunately they have a better game manager now then when I had it happen.

I hope it does not happen to anyone that does not have broadband.

Ana

Yeah, not fun at all! McAfee is pretty much going in and systematically removing the exe files when I open the game folder or try and access it through the game manager. It's not even showing up on the quarantined list or in recent event logs within the application.

Oh BFG has officially been in contact with McAfee as indicated in this thread. On the second page someone stated that they received a response that a patch would be out within 24-48 hours.

I hope that they patch it before xmas!

Have contacted McAfee...NO help!!! Guess I'll deal after the holidays...grr, NO MORE downloads from McAfee until this is fixed. Have a great time y'all and we'll hope it is settled soon. :happydance12:

I emailed Kaspersky 2 or 3 weeks ago to inform that company that I was getting 'trojan' warnings on 3 of BFG's download files. I have received no reply whatsoever.

However, I am able to proceed with each download as I am asked if I wish to allow the download and I then click on "add to trusted".

Anyone with Kaspersky may find this useful, especially knowing they can still download by doing what I have said above.

Bernie

Oh, for those having issues with McAfee, check your other games as well. McAfee quarantined 4 of my games bought from Spintop (all four Little Shop games).

On the upside, this gives me an opportunity to clean out my computer a little. I had far too many BFG games installed.

I just rec'd two notices from my McAfee account about trojans being deleted from my system One was associated with Slotwords and the other with Return to Mysterious Island. Both of these are downloads from BigFish I e-mailed BF but unfortunately they are off on holiday. Anybody know what is going on here?

Joanie, I combined your thread with the other thread on this. all the info you need should be on this thread.

ana

Thank you so much for your excellent help!

I'm so pleased to see this thread here, as about 10 minutes ago I got a warning from McAfee that I had a trojan in Madame Fate - I downloaded it when it came out which was over a year ago? - so it was a bit of a shock! It's good to know in one way that McAfee are doing a good job & hopefully the patch will sort the problem out! :smile12:

EDIT Since posting all my BF games have gone including my Diner Dash ones! :cry12: :cry12: :cry12:

McAfee is NOT doing a good job. They are ruining peoples holidays. This is a FALSE warning and they are uninstalling games from BFG, Shockwave, iwin, platfirst and others. I am furious. They have promised a patch within 24 hours...that is about 48 hours too late in my opinion.

Amen to that BFG-Guy! I was furious when CA Anti-Virus (E-trust) did that.

Ana

All my games are gone too. Will McAfee do a update?

catsmom, se BFG-Guys post 2 above you.

ana