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Re: Important Changes Coming to Big Fish [Re: Marian] #1274786
06/07/22 09:58 AM
06/07/22 09:58 AM
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Hi, Marian!

Thanks for the update! I'll have to keep my eyes open because I have a coupon that will expire on June 16 and wasn't really paying close attention since I assumed it would automatically be converted to points today.

Susan

Re: Important Changes Coming to Big Fish [Re: Marian] #1274792
06/07/22 11:22 AM
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Good idea, Susan!

Re: Important Changes Coming to Big Fish [Re: Marian] #1274808
06/07/22 03:56 PM
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Hi, Marian!

Your other forum was correct. Big Fish just updated its website and the changes are now scheduled for June 14. I'll believe it when I see it lol !

Susan

Re: Important Changes Coming to Big Fish [Re: Marian] #1274813
06/07/22 04:52 PM
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Yes, it's been a long road. I am thinking it might be taking them longer due to all the other issues that might have taken precedence when the war started. Let's hope it is a relatively painless rollout. There will probably still be a few kinks to be ironed out, but I think we will like this new system once it is all running smoothly.

Re: Important Changes Coming to Big Fish [Re: Marian] #1274831
06/08/22 07:38 AM
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Looking at the BF website, it now says that the platform changes will take effect on June 27th.

You are certainly right that seeing is believing, Susan. grin

Re: Important Changes Coming to Big Fish [Re: Marian] #1274843
06/08/22 03:15 PM
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Hi, Marian!

Thanks for the update. In that case, I guess I'll have to look for a SE to buy with my coupon before June 16 laugh ! In the meantime, we sit and wait! I enjoyed the demos of "Strange Investigations: Becoming" and "Twin Mind: Ghost Hunter" CEs so, if there's a BOGO sale or 65% off sale between now and June 27, I assume I'll earn another coupon.

Susan

Re: Important Changes Coming to Big Fish [Re: Marian] #1274845
06/08/22 05:15 PM
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Yes, I assume that coupon codes will still be forthcoming until the new system kicks in. Hopefully there will be another BOGO sale before it does. wave

Re: Important Changes Coming to Big Fish [Re: Marian] #1274861
06/09/22 05:49 AM
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It's been pushed off until the 27th.


Connie
Re: Important Changes Coming to Big Fish [Re: Marian] #1275641
06/24/22 10:29 AM
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Today on the home page it is now saying that the platform change will occur on July 18th. Seeing will be believing. wave

Re: Important Changes Coming to Big Fish [Re: Marian] #1275651
06/24/22 11:57 AM
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Thanks for the update!

Re: Important Changes Coming to Big Fish [Re: Marian] #1275670
06/24/22 01:55 PM
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Seemingly pretty elastic, eh ??

But who knows what their circumstances actually are ??


Time : The Most Precious Commodity
Re: Important Changes Coming to Big Fish [Re: Marian] #1275672
06/24/22 02:33 PM
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Very true, Mad. Maybe they came across a last-minute glitch.

Re: Important Changes Coming to Big Fish [Re: Marian] #1275683
06/24/22 04:10 PM
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Hi, Marian!

Maybe they should just aim for January 1, 2023 to give them a chance to iron out all of the glitches lol !

Susan

Re: Important Changes Coming to Big Fish [Re: Marian] #1275742
06/25/22 02:41 PM
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Sounds like a plan, Susan! wink

Big Fish Platform Change #1277259
07/17/22 11:35 AM
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Hi, everyone!

Unless there is a last minute delay, Big Fish's long-awaited platform change finally takes place tomorrow. Just to be on the safe side, I logged onto my account and checked the number of Game Club credits I currently have just to make sure none get lost during the transition grin. It might be a good idea if everyone who is a Game Club member does the same because upgrades have been known to fail and you don't want to lose any of the Game Club credits you now have when they are transitioned to points.

I am really looking forward to the changes because, unless I'm reading them wrong, we can now use the equivalent of 1 Game Club credit whenever there is a 65% off sale whereas before, we could not, and punch card credits that we have earned but haven't used yet will also be converted to points so we won't have to worry about them expiring.

Fingers crossed that everything goes smoothly tomorrow thumbsup !

Susan

Re: Important Changes Coming to Big Fish [Re: Marian] #1277264
07/17/22 12:34 PM
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Susan, that is very good advice about checking to see how many game credits one has before the change tomorrow (it does seem like it is going to occur, although I will believe it when I see it). smile

I have also read that whereas up to this point Big Fish has had websites in nine different countries including the United States, as of the platform change these websites are going to be taken down and there will just be the United States site while offering different language options, etc. If this is in fact true, this is going to be a really big transition and it will be interesting to observe.

Re: Important Changes Coming to Big Fish [Re: Marian] #1277272
07/17/22 01:44 PM
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Hi, Marian!

Rogers is a telephone/cable/internet company here in Canada. A week ago Friday, they did an upgrade to their system and millions of customers were without phone, cable and internet for almost 24 hours, with some still reporting spotty service. It occurred to me that I wasn't sure how many Game Club credits I had so thought it would be a good idea to check before Big Fish does its platform changes tomorrow. Like you, I'll believe it when it happens laugh . While we're observing, I'll make the popcorn wave2 !

Susan

Re: Important Changes Coming to Big Fish [Re: Marian] #1277274
07/17/22 02:43 PM
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I heard about that outage; that was a long one!

Popcorn sounds good to me. yes

Re: Important Changes Coming to Big Fish [Re: Marian] #1277311
07/18/22 07:18 AM
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Hi, Marian!

I just checked my account and still have Game Club credits, so either the conversion has been delayed yet again or it's still in progress.

The outage at Rogers didn't just affect its residential customers. Some grocery stores, coffee shops and businesses who had Rogers' systems could only operate with cash because their credit and debit systems were down as well. It also affected some of the banks' ATMs and government services. IOW, it was a nightmare.

Susan

Re: Important Changes Coming to Big Fish [Re: Marian] #1277313
07/18/22 07:28 AM
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Susan, I have often thought about how a sustained outage such as that which was widespread could create serious havoc in very short order.

Big Fish has until midnight PST to make this change, although for some reason I was expecting to wake up to it were it to happen today.

I will post if I see or hear of any new developments. smile

Re: Important Changes Coming to Big Fish [Re: Marian] #1277334
07/18/22 12:24 PM
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Opening my Game Manager just now, it is telling me that the platform change will now be on August 2nd.

I imagine we will see this announcement elsewhere pretty soon.

Re: Important Changes Coming to Big Fish [Re: Marian] #1277350
07/18/22 02:45 PM
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Hi, Marian!

August 2? Why does that not surprise me lol ? My punch card coupon expires on August 18, so I'll have to keep an eye on it.

During Rogers' outage, there were people who couldn't pay for their groceries because, with the price of food these days, who carries around that kind of cash in their wallet? And then there were those who had never been inside a bank branch in their lives so, when the ATMs were down, they had to ask for help completing withdrawal slips. It reminded me of the odd occasions at work when our computer system went down and some of the employees would just sit there and look at their blank screens, so we taught them how do do things manually.

Susan

Re: Important Changes Coming to Big Fish [Re: Marian] #1277354
07/18/22 03:30 PM
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It sounds like it was all rather surreal. It is interesting to hear about it. The implications are a little unsettling.

Yes, August 2nd. We shall try not to get too excited. grin

Re: Important Changes Coming to Big Fish [Re: Marian] #1277412
07/19/22 02:57 PM
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Hi, Marian!

I will try to control my exuberance because, on August 2, the changes will probably be delayed until Labor Day. Eventually, we'll end up saying "Merry Christmas to Us" lol ! I wonder if they've ever read the book "The Boy Who Cried Wolf" grin !

Thankfully, I wasn't affected by the Rogers outage, but it made a lot of their customers think twice about bundling everything together to save a few dollars because they lost their TV, internet and phones.

Susan

Re: Important Changes Coming to Big Fish [Re: Marian] #1278477
08/02/22 10:32 AM
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Looks like today is the day. Can't get on Big Fish right now due to "maintenance"!

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