Hi, Marian!

Thanks for keeping us informed. When Big Fish changed their Home Page the last time, I bookmarked the Classic site, and that appears to be the same as what you now have bookmarked. I wonder what the next surprise will be !

Susan

Hi Boomers

Susie07
I agree it was a shock at first but now i am slowly getting use to it, late last night i ended up buying a game and subscribing so after this i will have a look at the 2 giant pandas thanking you then i shall be playing a game...
Currently the weather here is miserable...dark clouds raining on & off and the occasionally wind...

Take care Boomers Happy Gaming

Hi All, Please , Just a quick question I can access my Purchased Games but its not the same as when my "Purchased Games" Showed up in Alphabetical order with Pictures of the game on left and a button on the right to install ..... Now my question, ...can anyone tell me how I can access the old way as opposed to this new way they placed .... it shows all my purchases and the date is on the left ... with install on right .... so frustrating! the alphabetical order is easier for me Thank You and PLease .. step by step if possible .... ageing is a pip .... Thank You

Hi Leeana, if you want your purchased games in alphabetical order, the thing to do is to open up your Game Manager. On the lefthand side towards the bottom of a list of options you will see one that says "Purchase History." Clicking on that will bring up a list of all of your games in alphabetical order and you can download them from there.

We are hoping that on the website they will also put the games in alphabetical order. A lot of people are complaining about this.

Hi, Taintedfury!

Congratulations on your first purchase. I haven't got there yet, but there are a few games I'd like to buy and am waiting for a 65% off or BOGO sale so my points will stretch a little farther. I probably won't be able to hold out too much longer, though.

Enjoy your game and the Toronto Zoo giant panda cub videos!

Susan

Thank You Marian, you are always there for me ((Hugs))

You are welcome, Leeana - hope all is well with you.

With the 65% off for Club members sale today plus my 104 points, I can get a CE for $5.95.

Hi, Marian!

Thank you SO much ! I checked the website first thing this morning and, unless I was half asleep, there was no 65% off banner. If not for your post, I would have missed it, so now I can buy a couple of games that I demoed and enjoyed. I'm going to use the Game Manager and buy one to see if it works, so please pray for me !

Susan

Fingers crossed, Susan! You are one of the main reasons I mentioned the sale. I had looked earlier and it wasn't showing, so wanted to make sure people knew about it today. I hope it goes smoothly. Try downloading the demos for the game and then purchase through the Game Manager.

Hi, Marian!

Thank you SO much again! I was able to use 699 points and It's downloading right now. I did not receive 104 points back, though, so perhaps they are added in later.

Susan

Updated to add that <ta da> ... IT WORKED !! I downloaded, installed and activated the game through the Game Manager and was able to load it it without any problems. I received 3 confirming emails, but none of them mentioned adding 104 points, so is that only if we pay cash and don't use points to buy the game? I'm still only going to buy one game at a time, though, just to be on the safe side
because I don't want to jinx it and "Murphy" still has a room in my house !

Hi Susan, I always get my points right away. However, if you don't spend any money, I think you probably are not awarded any points. I haven't had any freebies yet where points paid for something outright like the way you just did it.

I am happy you were able to get the game without any hassles. Thus far, I have only purchased one game at a time and will continue to do so, just to be safe. The sale did go up a bit later in the day than we are accustomed to - I am quite sure it wasn't there when you looked earlier.

Glad it worked out for you!

Hi, Marian!

I updated my last post but, if you received your points right away and I didn't, that probably means we don't get 15% back if we use points to buy the game. When you used your 104 points to reduce the price of the game you bought to $5.95, how many points did you receive back, and that will give us our answer ?

Susan

It was a trial run that I did, but I plan to buy something before the sale ends. I will let you know how many points I get after I make my purchase.

Hi, Marian!

This is why I love Gameboomers so much. We are not only able to get help when we're stuck, but when Big Fish decides to make major changes and some are not exactly crystal clear, we can discuss our individual experiences and muddle through. You have been such a huge help with your trial runs and, if not for your suggestion to purchase games through the Game Manager, I'd probably still be trying to figure out how to activate the one I just bought. I think one game at a time is the best way to go . Thanks for reporting back on how many points you earn for the game you intend to buy. If you receive 89 points, we'll know we don't receive any points back if we use points to buy the game.

I now have to watch the videos for the other 2 (and perhaps 3) games I want to buy because the time on the demos expired so I can't refresh my memory. I'm glad you confirmed that the 65% off banner wasn't there first thing this morning because at least I know I either wasn't half asleep or losing my mind !

Susan

I wish to say a huge thank you to Marian as well !!

She always does her utmost to help us but in this instance I feel she has absolutely gone way beyond the duties of ANY Moderator in sorting out ways and means for us to cope with the changes Big Fish has made and is still making

You are both most welcome, Mad and Susan. I am so happy to be able to help. This is a very important pastime for all of us!

Susan, I just bought a game - with the sale code and my 104 existing points, it was $5.95. I received 89 points as a result.

Hi, Marian!

So it looks as though we do not earn 15% back in points if we use points to purchase a game. Unless I'm missing something, I can't find anything on Big Fish's home page that states games purchased using points are exempt from earning 15% back in points. Here's a quote under "How Much Am I Saving With Big Fish Points?":

"If you’re an active Game Club subscriber, you’ll earn 15% back on each purchase. Otherwise, you’ll earn 1%. As an example, if you make an eligible purchase of $13.98 (before taxes and fees) and your account has an active Big Fish Game Club subscription, you would earn 209 Big Fish Points (worth 15% of the value of the purchase price or $2.09). "

I did discover that when using points to purchase games, it doesn't matter what currency you choose because the points are in US dollars. When I purchased my first game, I forgot to change from USD to Cdn. and, when I checked out, i deducted 699 points from my account with a zero balance owning. I changed the currency to Canadian dollars when I made my second purchase and, again, when I checked out, I deducted 699 points from my account with a zero balance owing. The only time the currency would make a difference is if you use your credit card to buy a game or when your membership renews because the exchange rate would be added in.

Susan

I see what you mean, Susan. I read it, though, as pertaining strictly to what you are contributing in cash in terms of the purchase. It does not say that explicitly, I agree with you there - it's just how I interpret it. I never thought I was going to be getting points for a purchase in which I was getting something for free, if that makes sense.

I agree that it sounds logical that you only get points on actual cash money spent.

Absolutely echo what Susie and Mad say about the help you have given Marian. You have tried very hard not to make us feel stupid.

Hi Everyone

Susie07 Thanks ....I know the feeling when you can only wait so long

PS Marian thankyou for being the most patient person in offering game site help

Take care Boomers
Happy Gaming

Hi, Marian!

I guess I was being optimistic that the points system would work the same as using a Game Club credit to buy a game and then receiving 1 Punch Card credit . Now we get points for our membership renewal (which is the equivalent of 1 Game Club credit), but we don't receive anything more when we use those points to buy a game. I had 6 Game Club credits that were converted to points and, under the old Punch Card credit system, that would have earned me a Punch Card coupon for 1 free game.

Hi, Taintedfury!

I have little to no willpower, so I can only hold out for so long . ! I picked up 2 CEs yesterday, and I noticed that the sale is still on so I may pick up another one. If there are any more games you want, strike while the iron is hot because the sale can disappear as quickly as it appeared !

Susan

Thank you so much for your kind words, Taintedfury and meryl. It is much appreciated.

With my Game Club membership and my points, I have picked up two CEs for less than what it used to cost me during a BOGO sale: one game cost $5.95 and the other cost $6.10. Before, they would have cost $6.99 each. So for me, this is actually saving me a little money. I am really sorry that this is not going to be the case for everyone, obviously. Just collating the data from my perspective. I am definitely happy with the new points system and wish I could say that about some of the other changes as well.

Hi, Marian!

Looking at it that way, I was able to use points to purchase 2 games that would have cost me $14.28 under the old system . ! The only time I didn't have to use my credit card was for the BOGO sales when I was able to use 2 Game Club credits or to buy a SE if I used a Punch Card coupon. I just downloaded the demo for today's game, but the 65% off banner has disappeared, so the timing of the sales must have changed . I guess I'll have to play the 2 games I bought very slowly while I'm waiting for the next sale.

Susan