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Re: Trouble with GOG
[Re: Starcom]
#1291978
02/03/23 08:24 AM
02/03/23 08:24 AM
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Joined: Nov 2000
Posts: 34,923
United Kingdom
Mad
Sonic Boomer
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Sonic Boomer
Joined: Nov 2000
Posts: 34,923
United Kingdom
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I’ve used GOG since it started tweaking older games to enable play of them on modern machines - and that is many, many moons ago.
It is my absolute favourite site for the downloading of games 👍
But I only tend to use Galaxy for big games that would otherwise require several downloads.
And I’ve only ever had problems with ONE of THOSE and that was Skyrim. (Which was soon sorted.)
In my opinion, however, the lack of information regarding the Galaxy update could cause problems ….
Time : The Most Precious Commodity
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Re: Trouble with GOG
[Re: petert]
#1291983
02/03/23 09:25 AM
02/03/23 09:25 AM
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Joined: Jun 2005
Posts: 20,600
Near St. Louis, MO
Draclvr
Reviews Editor - Hints/Glitches Mod - Site Support
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Reviews Editor - Hints/Glitches Mod - Site Support
True Blue Boomer
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Posts: 20,600
Near St. Louis, MO
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I really need to do a support ticket today.
Gardens put to bed. Time for more reading and gaming.
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Re: Trouble with GOG
[Re: oldbroad]
#1292007
02/03/23 02:54 PM
02/03/23 02:54 PM
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Joined: Nov 2000
Posts: 34,923
United Kingdom
Mad
Sonic Boomer
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Sonic Boomer
Joined: Nov 2000
Posts: 34,923
United Kingdom
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Has someone said that after updating Galaxy games previously purchased from GOG are not showing in their GOG library  I’ve never had to re-buy an already purchased game from GOG. I’ve just re-downloaded it …. EDIT : I understood that the games appeared to be lost from the computer - not from the GOG library. Have I got that wrong ??
Last edited by Mad; 02/03/23 03:55 PM.
Time : The Most Precious Commodity
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Re: Trouble with GOG
[Re: petert]
#1292009
02/03/23 03:29 PM
02/03/23 03:29 PM
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Joined: Jun 2005
Posts: 20,600
Near St. Louis, MO
Draclvr
Reviews Editor - Hints/Glitches Mod - Site Support
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Reviews Editor - Hints/Glitches Mod - Site Support
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Posts: 20,600
Near St. Louis, MO
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From what I understand, your library is intact. They just had to redownload them.
Gardens put to bed. Time for more reading and gaming.
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Re: Trouble with GOG
[Re: petert]
#1292010
02/03/23 03:36 PM
02/03/23 03:36 PM
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Joined: Apr 2006
Posts: 19,737
Chicago
oldbroad
Graduate Boomer
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Graduate Boomer
Joined: Apr 2006
Posts: 19,737
Chicago
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I now think that all of my problems were caused by upgrading GOG to version 2.
Prior to that time, GOG Galaxy had been behaving perfectly, so when they informed that I could (should?) update to Galaxy version 2, telling me that all my games would be transferred over, I did so.
When I went into the games folder, several had disappeared, in particular Schizm, Titanic and Timelapse.
My first attempt was to try and get Titanic to work, but that was a dismal faiure. I thought I had done something wrong so I bought Titanic from Steam and finished that off correctly.
I then tried to find Schizm and Timelapse somewhere on my computer, but as I am not very computer savvy any more - old age!! - I couldn't find either. I still wanted to replay Schizm and Timelapse, so I bought both again from GOG.
When I fired up Schizm, all my saved games popped up, so they had been there all the time, and it was perhaps only my incompetence at not being able to find them that was the problem.
Timelapse was not so obliging. I still get the message about the fatal error that prevents me from running the game. So I have asked GOG to refund the cost and, to their credit, they swiftly agreed.
I will carry on regardless, but as I say, it appears that the upgrade version seems to be the culprit.
petert Well, that's how I read this post from petert, which says he "bought both again" in reference to Schizm and Timelapse. If they had previously been purchased from GOG it should have shown on the purchase page that the game was already in his library. Maybe I am misinterpreting this? 
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Re: Trouble with GOG
[Re: oldbroad]
#1292015
02/03/23 04:07 PM
02/03/23 04:07 PM
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Joined: Mar 2004
Posts: 1,790
Rockland, Ontario, Canada
Starcom
Addicted Boomer
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Addicted Boomer
Joined: Mar 2004
Posts: 1,790
Rockland, Ontario, Canada
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Sorry to read that petert had to buy or re-buy 2 games from GOG, but unless I missed it, petert did not try to contact GOG before re-buying these games, GOG has been pretty good to me for solving issues and they could have poked around for petert to resurrect the games in question, or at the very least, give petert credit for these 2 games.
Anyway oldbroad I wish you the best in resolving your problem as quickly as possible, it must be frustrating for you.
Last edited by Starcom; 02/03/23 04:08 PM.
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Re: Trouble with GOG
[Re: petert]
#1292019
02/03/23 04:34 PM
02/03/23 04:34 PM
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Joined: Jun 2005
Posts: 20,600
Near St. Louis, MO
Draclvr
Reviews Editor - Hints/Glitches Mod - Site Support
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Reviews Editor - Hints/Glitches Mod - Site Support
True Blue Boomer
Joined: Jun 2005
Posts: 20,600
Near St. Louis, MO
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Like Marian, it was unclear to me. There would certainly be no reason to repurchase if he had already bought them from GOG.
Gardens put to bed. Time for more reading and gaming.
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Re: Trouble with GOG
[Re: petert]
#1292020
02/03/23 04:41 PM
02/03/23 04:41 PM
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Joined: Apr 2006
Posts: 19,737
Chicago
oldbroad
Graduate Boomer
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Graduate Boomer
Joined: Apr 2006
Posts: 19,737
Chicago
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True that it is not exactly clear. I assumed what I did from this first part of his post:
"I now think that all of my problems were caused by upgrading GOG to version 2.
Prior to that time, GOG Galaxy had been behaving perfectly, so when they informed that I could (should?) update to Galaxy version 2, telling me that all my games would be transferred over, I did so.
When I went into the games folder, several had disappeared, in particular Schizm, Titanic and Timelapse."
Either way, a hassle.
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Re: Trouble with GOG
[Re: petert]
#1292035
02/03/23 08:44 PM
02/03/23 08:44 PM
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Joined: Jun 2005
Posts: 20,600
Near St. Louis, MO
Draclvr
Reviews Editor - Hints/Glitches Mod - Site Support
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Reviews Editor - Hints/Glitches Mod - Site Support
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Posts: 20,600
Near St. Louis, MO
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Same here, Marian. Hopefully, Peter will clarify for us!
Gardens put to bed. Time for more reading and gaming.
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Re: Trouble with GOG
[Re: petert]
#1292045
02/04/23 01:58 AM
02/04/23 01:58 AM
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Joined: Mar 2004
Posts: 1,790
Rockland, Ontario, Canada
Starcom
Addicted Boomer
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Addicted Boomer
Joined: Mar 2004
Posts: 1,790
Rockland, Ontario, Canada
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Anyway oldbroad I wish you the best in resolving your problem as quickly as possible, it must be frustrating for you. Sorry oldbroad, that should have been petert's name there instead of yours. I was thinking of you mentioning your problem with downloading G2 as I was writing this. Good decision to wait until they Fix this G2 fiasco, seems to work well for some people while others are having Nightmares with it.
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Re: Trouble with GOG
[Re: Draclvr]
#1292098
02/05/23 12:07 AM
02/05/23 12:07 AM
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Joined: Nov 2000
Posts: 34,923
United Kingdom
Mad
Sonic Boomer
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Sonic Boomer
Joined: Nov 2000
Posts: 34,923
United Kingdom
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I really need to do a support ticket today. Did you do one, Draclvr ??
Time : The Most Precious Commodity
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Re: Trouble with GOG
[Re: petert]
#1292108
02/05/23 09:34 AM
02/05/23 09:34 AM
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Joined: Jun 2005
Posts: 20,600
Near St. Louis, MO
Draclvr
Reviews Editor - Hints/Glitches Mod - Site Support
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Reviews Editor - Hints/Glitches Mod - Site Support
True Blue Boomer
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Near St. Louis, MO
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Yes, I did, Mad. To clarify, I have the Galaxy 2.0.57 Beta... the nag I'm getting that won't work is for the 2.0.58 version. Given the issues others have had, I'm not going to try any more until I hear back from GOG.
Gardens put to bed. Time for more reading and gaming.
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Re: Trouble with GOG
[Re: Draclvr]
#1292145
02/05/23 06:07 PM
02/05/23 06:07 PM
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Joined: Nov 2000
Posts: 34,923
United Kingdom
Mad
Sonic Boomer
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Sonic Boomer
Joined: Nov 2000
Posts: 34,923
United Kingdom
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That sounds like the best way to go, Draclvr 👍
Time : The Most Precious Commodity
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Re: Trouble with GOG
[Re: petert]
#1292151
02/05/23 06:45 PM
02/05/23 06:45 PM
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Joined: Nov 2000
Posts: 8,524
Canada
hagatha
BAAG Specialist
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BAAG Specialist
Joined: Nov 2000
Posts: 8,524
Canada
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I'm also having trouble with updating to the latest version of Galaxy. It constantly asks me to update, but the update always fails. I've contacted them about it too.
I think I'm quite ready for another adventure.
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Re: Trouble with GOG
[Re: petert]
#1292310
02/08/23 09:21 PM
02/08/23 09:21 PM
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Joined: Jun 2005
Posts: 20,600
Near St. Louis, MO
Draclvr
Reviews Editor - Hints/Glitches Mod - Site Support
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Reviews Editor - Hints/Glitches Mod - Site Support
True Blue Boomer
Joined: Jun 2005
Posts: 20,600
Near St. Louis, MO
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Oh, jeepers! I totally missed your question, oldbroad! I'm so sorry! Just open up the GOG client and in the very upper left is a gear thingie. Click on it and select Settings. It's at the bottom of the next window. Thanks for catching this, Starcom!
Gardens put to bed. Time for more reading and gaming.
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Re: Trouble with GOG
[Re: petert]
#1292314
02/08/23 10:29 PM
02/08/23 10:29 PM
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Joined: Mar 2004
Posts: 1,790
Rockland, Ontario, Canada
Starcom
Addicted Boomer
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Addicted Boomer
Joined: Mar 2004
Posts: 1,790
Rockland, Ontario, Canada
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Your welcome oldbroad, and Draclvr don't worry about missing a question, you Handle So Many questions in this Forum and the MM Forum you are bound to miss one, if I handled as many questions as you do, I would be missing a Lot more than one.
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Re: Trouble with GOG
[Re: petert]
#1292315
02/08/23 10:37 PM
02/08/23 10:37 PM
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Joined: Jun 2005
Posts: 20,600
Near St. Louis, MO
Draclvr
Reviews Editor - Hints/Glitches Mod - Site Support
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Reviews Editor - Hints/Glitches Mod - Site Support
True Blue Boomer
Joined: Jun 2005
Posts: 20,600
Near St. Louis, MO
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Thanks, Starcom. No, I haven't heard from them, oldbroad. Hagatha is having the same problem and has also submitted a ticket.
Gardens put to bed. Time for more reading and gaming.
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