There should be a balcony that you can jump to. You have a save, so look for the most likely solution and give it a try.

You need to get into the nearby building and move around from there.

Good morning; I think I've hit some sort of glitch. I've been thru the bldgs, across the water tower and met Mackey. When I go thru the window I get a screen that talks about a jailbreak and then the screen goes blank. If I move the mouse it sort of shakes the screen but that's it. (Out the window I land on the ground by a ladder). Is there something wrong? Do I need I patch? What? nu2gaming

There is no patch. There is a load screen at this point. Have you tried hitting esc and then continue? Or restarting the game and continue or restarting the computer and continue?

Pokey; I have tried escape and reload but not esc and continue and not restarting the computer. I'll try those. nu2gaming

Naah guys somethings wrong. I've even cleaned the disks, uninstalled and reinstalled the game and I still get that greenish/black screen with no picture no sound. Has anyone else had this happen? Any suggestions? Maybe I'm not supposed to jump out of that window. But I get the intro to Jail Break and and entry in Jack's journal then...blank. nu2gaming

Try posting down in glitches nu2gaming and see if one of those on the ball folks can figure it out..sounds like a glitch in your cd; no one else has mentioned this happening to them


Ingie

I had that problem in the area of the generator room. I was able to go into it but all I could see was green. So I avoided it and just hoped that I did'nt need anything in there. Thats where I am now. I have not played since I experienced that green screen.

Hi JohnBoy; My problem was some adjustments my son had to make on my computer to get Dreamfall to play.
He undid those adjustments and now I am able to continue. Right now I am at the top of the ladder waiting to follow the inbred cop into the alley. nu2gaming

Hi; I'm in the precinct. I have the whistle, the shotgun, ammo, a colt, Capt. Marsh's diary and the keys but I can't get Brian to come out of the cell. He keeps saying he's not going anywhere until he knows he can trust me. Also there is something "high-lighted" in the crazy guy's cell am I supposed to get it? nu2gaming

Don't you have a photograph in your inventory?

Aha. Now you have firepower. Payback time. Did you pick up the crowbar outside? It's a very handy thing.

Pokey; Oh, the photograph. Hadn't thought of that.
Yes hagatha, I got the crowbar. And popcorneater, since mine is a systems administrator, he comes in very handy. Sometimes though he gets a little frustated at my total tech phobia. nu2gaming

OK. I've got Brian out, I've been to the garage (no Mackey), back to the precinct, fed the dead rat to the crazy guy got the paper from his cell, pushed the wardrobe aside to reveal the safe and Jack refuses to open it. He keeps saying "not right now", "maybe later" etc...what have I missed? Oh! By the way, I'm having a ball finally blowing these guy to pieces. nu2dancing

You have to have the combination to open it. You need to open and read something maybe?

Mackey should have been in the garage when you entered it from the sewers. Did Brian tell you to get the brooch?

I am definitely missing something. I went back to the water tower and started from there. I have the crowbar and all the stuff from the jail. I released Brian and went to the garage (thru the sewer) picking up the dead rat. Brian just seems to stay at the end of the alley behind the garage. Hasn't said anything about a broach. And I haven't seen Mackey though I've been in the garage and gotten the ammo and med kit and some kind of green box under the stairs. The door to garage will not stay open and Jack says he will have to lead Brian thru the sewer I've been through that and still Brian stays at the end of the alley. I don't know what to do now. nu2gaming

You have to lead Brian through the sewer. I don't know why he won't follow you. Did you talk to him? I had him at the save point for a while and then he followed me. The Call of Cthulhu board is closed temporarily or you could maybe get help there. Maybe they are going to fix the search function--or maybe down for good.

Pokey; I finally got Brian to follow me. I have him in the garage working on the truck. I've talked to Mackey and gotten the broach. Yay!!!!

EDIT: I'm in the cannery. I have the tommy gun and all the stuff from the cannery. At the window to the save/star I looked in my inventory and didn't see the crowbar so I used the shotgun and shot out the window. Got the save now I'm in the icehouse looking for the keys. I climbed up the ice shoot and got the green box (that's the second one, by the way, what are they)? But have not located the keys. nu2gaming

Next to the room with the ice, there is a pile of boxes. You can crawl inside the space there and get to the storage room.

Thanks Pokey; I'll try that. nu2gaming

No good Pokey; I've crouched and crawled under boxes tried jumping on boxes (I do get to one point where it looks like I need to crawl under some more boxes but Jack won't move there). I can see a ladder I can see what looks like doors but no matter what I do I can't get there. nu2gaming

There is a bit of a ledge in the path through the boxes that is hard to climb up on.

Pokey; I don't have the vaguest idea how I got into the room to get the keys, but I did. Unfortunately Ruth died before I could get to her. And Brian died in a truck crash. I have now been taken over by Herbert Hoover and am in the refinery. (Would you believe that?) I think I will leave Jack there happily blowing creatures to bits, while I get some shut eye. nu2gaming

One thing about the refinery - make sure you search the office area before you go forward. You will not be able to get back in there after a while. Behind the door is a gun you definitely want -- trust me! Too bad about Ruth. But they were doomed anyway.