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Re: Sherlock Holmes The Awakened Returns ...(store purchased) [Re: Becky] #402547
10/07/08 12:35 PM
10/07/08 12:35 PM
Joined: Aug 2002
Posts: 7,263
Arizona
InlandAZ Offline
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Quote:
OK, so I confirm, all players who already bought the game are entitled to 50% discount on the remastered edition, wherever they live, based on the price of their territory. the Game will be available from Thursday at the same time than the demo. There are only 3000 discount codes that we reserve for people not having proof of payment, so first people served

Exactly what would be considered to be Proof of Purchase? Receipts tend to fade to white in these parts smile

Re: Sherlock Holmes The Awakened Returns ...(store purchased) [Re: InlandAZ] #402551
10/07/08 12:52 PM
10/07/08 12:52 PM
Joined: Oct 2003
Posts: 133
kiev
T
thehood Offline
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kiev
A nice photo of you and the box smile

Re: Sherlock Holmes The Awakened Returns ...(store purchased) [Re: thehood] #402575
10/07/08 02:58 PM
10/07/08 02:58 PM
Joined: Aug 2002
Posts: 7,263
Arizona
InlandAZ Offline
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Arizona
Originally Posted By: thehood
A nice photo of you and the box smile

That can be arranged - smile

What is the average turn around time to respond to that email?

Re: Sherlock Holmes The Awakened Returns ...(store purchased) [Re: InlandAZ] #402765
10/08/08 12:19 AM
10/08/08 12:19 AM
Joined: Oct 2003
Posts: 133
kiev
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thehood Offline
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kiev
We'll begin to dispatch codes starting from tomorrow (Thursday). So you can send your email saying your from GB (it will help the process :)).

Re: Sherlock Holmes The Awakened Returns ...(store purchased) [Re: thehood] #403264
10/09/08 09:56 AM
10/09/08 09:56 AM
Joined: Dec 2003
Posts: 11,834
Québec
Chief Offline
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If you read Carla's opening post, you will find a link to the official website.

New from today, a DEMO is downloadable. Just click on "more" under the first news of the Website or click HERE


Have fun.

Chief wave

Last edited by Chief; 10/09/08 09:57 AM.

Chief
Re: Sherlock Holmes The Awakened Returns ...(store purchased) [Re: Chief] #403266
10/09/08 10:03 AM
10/09/08 10:03 AM
Joined: Feb 2000
Posts: 26,918
Stony Brook, New York, USA
Becky Offline
The Medieval Lady
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Thanks Chief!

Re: Sherlock Holmes The Awakened Returns ...(store purchased) [Re: Becky] #403270
10/09/08 10:07 AM
10/09/08 10:07 AM
Joined: Dec 2003
Posts: 11,834
Québec
Chief Offline
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You are welcome. Even if I played the game, downloading the demo to see the changes. yay

Chief wave


Chief
Re: Sherlock Holmes The Awakened Returns ...(store purchased) [Re: thehood] #403272
10/09/08 10:11 AM
10/09/08 10:11 AM
Joined: Nov 2007
Posts: 1,827
land gal just wanna have fun
Sherryah Offline
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thanks Frogware I just sent an email for my discount coupon and less than an hour I had my coupon number. This is what I call good customer relations. bravo

Sherryah

Re: Sherlock Holmes The Awakened Returns ...(store purchased) [Re: Sherryah] #403370
10/09/08 02:01 PM
10/09/08 02:01 PM
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InlandAZ Offline
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I received mine today as well and I was a bit puzzled on the shipment method... then I got to the end of the web forms and saw it was available as a download only.

I'll order it up tonight.

Edit -

Well I went to the SherlockHolmes-TheGame site and tried to enter the discount code, and it didn't accept it (the price didn't change). When I attempt to order from frogwares, it states I'll have to pay in Euros -- tsk, tsk... I'll send another email.

Edit again -

Went to the original (nexway) web site - entered the code and nada... No discount hardwall

Last edited by InlandAZ; 10/09/08 04:13 PM.
Re: Sherlock Holmes The Awakened Returns ...(store purchased) [Re: InlandAZ] #403429
10/09/08 04:35 PM
10/09/08 04:35 PM
Joined: Nov 2007
Posts: 1,827
land gal just wanna have fun
Sherryah Offline
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Yikes I didn't order it yet waiting until someone can tell us how to use the coupon and it will work. Please let us know if you find out InlandAZ

Re: Sherlock Holmes The Awakened Returns ...(store purchased) [Re: Sherryah] #403487
10/09/08 06:35 PM
10/09/08 06:35 PM
Joined: Oct 2001
Posts: 5,818
Beverly Hills, Florida
kjos Offline
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Sherryah
When you sent a E-mail what did you say in it to get the discount coupon. I played the demo but it's been a long time that I played the first game and I don't remember what it looked like.
Richard


***To Error is Human**To Forgive is Divine***
Re: Sherlock Holmes The Awakened Returns ...(store purchased) [Re: kjos] #403489
10/09/08 06:37 PM
10/09/08 06:37 PM
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Northeast NJ
Darleen03 Offline
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Northeast NJ
Thanks, Chief

I am downloading the demo...To see if I don't get sea-sick..
Also I hope Interact gets the game yay

EDIT: I am 10 minutes in to this Wonderful Remastered Game No sea-sick at all...

I want to Thank Frogwares for listening to its game players & following up on this Splendid remastered game !!!

I now have to have the full version...If anyone can tell me if it will be out on Hard Copy...If Not...Then I will most definitely have to pay & download...

Thanks, Again ..Frogwares

Last edited by Darleen03; 10/09/08 07:40 PM.

Luv Dar


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Re: Sherlock Holmes The Awakened Returns ...(store purchased) [Re: Darleen03] #403603
10/10/08 12:14 AM
10/10/08 12:14 AM
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kiev
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thehood Offline
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kiev
Hello, the discount codes sent by Frogwares are usable only in Frogwares shop (www.frogwares.com). Prices are detected automatically depending on your location, so if you are in Euro zone, you'll have to pay in Euros, that is the law...
To use the discount coupon, you just put in the box used at this effect in the basket checkout. it's the first time we do such wide commercial operations, and we probably need to guide some players better than the other, do not hesitate to ask us information.

also important information : The retail version won't be available in the US before Q1 2009.

Last edited by thehood; 10/10/08 12:18 AM.
Re: Sherlock Holmes The Awakened Returns ...(store purchased) [Re: thehood] #403649
10/10/08 05:40 AM
10/10/08 05:40 AM
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Cape Town
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Thanks for all the info, just received an email about the new Frogwares shop. There is no info about how many MBs the games are. Have fast but very limited download available and would like to know how many MB's the Remastered version of Sherlock is. thanks

wave

Last edited by anne2; 10/10/08 05:53 AM.
Re: Sherlock Holmes The Awakened Returns ...(store purchased) [Re: thehood] #403839
10/10/08 12:22 PM
10/10/08 12:22 PM
Joined: Aug 2002
Posts: 7,263
Arizona
InlandAZ Offline
BAAG Specialist
InlandAZ  Offline
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Joined: Aug 2002
Posts: 7,263
Arizona
Originally Posted By: thehood
Hello, the discount codes sent by Frogwares are usable only in Frogwares shop (www.frogwares.com). Prices are detected automatically depending on your location, so if you are in Euro zone, you'll have to pay in Euros, that is the law...
To use the discount coupon, you just put in the box used at this effect in the basket checkout. it's the first time we do such wide commercial operations, and we probably need to guide some players better than the other, do not hesitate to ask us information.

also important information : The retail version won't be available in the US before Q1 2009.


The code I was given no longer reduces the price - I sent another email.

Re: Sherlock Holmes The Awakened Returns ...(store purchased) [Re: InlandAZ] #404935
10/12/08 03:15 PM
10/12/08 03:15 PM
Joined: Aug 2002
Posts: 7,263
Arizona
InlandAZ Offline
BAAG Specialist
InlandAZ  Offline
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Posts: 7,263
Arizona
The new discount code arrived, and the game has been downloaded. Unfortunately, it fails to play because -

a.) The original version required no Key Code, this one does (and none was provided).

b.) It looks for the CD/DVD to be present in the drive (and there is none). Using the original has no affect of the game.

Edit -

All resolved - the key was located in an invoice (emailed). Once entered, it no longer looks for the CD.

I really like the new look - keep em coming Frogwares smile

Last edited by InlandAZ; 10/12/08 03:52 PM.
Re: Sherlock Holmes The Awakened Returns ...(store purchased) [Re: InlandAZ] #435412
12/10/08 12:46 PM
12/10/08 12:46 PM
Joined: Jan 2007
Posts: 1,054
Sun City, AZ
Barry Offline
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I sent them an email on Monday and am still waiting for a reply from them with the discount code. What are they asking for as to proof of purchase so I can have it ready for them when I get the reply?

Regards,

Barry


I've seen God, and his name is iPad. Let us pray
yes, I do use my Hairbrush as a Microphone and Dance around in my Underwear. Thank you very much.

Re: Sherlock Holmes The Awakened Returns ...(store purchased) [Re: Barry] #435468
12/10/08 03:43 PM
12/10/08 03:43 PM
Joined: Feb 2000
Posts: 26,918
Stony Brook, New York, USA
Becky Offline
The Medieval Lady
Becky  Offline
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Barry -- they say that a picture of you with the game box is proof. :lol12: I think they're even serious!

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