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Re: Indie Production: The Lost City of Malathedra Has Released [Re: Jenny100] #418771
11/07/08 11:49 PM
11/07/08 11:49 PM
Joined: Nov 2000
Posts: 35,337
United Kingdom
Mad Offline
Sonic Boomer
Mad  Offline
Sonic Boomer

Joined: Nov 2000
Posts: 35,337
United Kingdom
Hi Jenny100 smile

I had no problems with the demo but on my first attempt to download the actual game (after purchase) it was taking forever and eventually failed with the dreaded timed out error message eek

So I emailed Raymond at EDI and was instantly helped !!!!

I was then able to download the whole game in less than 30 minutes without any problems - and it plays beautifully thumbsup

Fantastic customer support bravo

Cheers.

Mad happydance


Time : The Most Precious Commodity
Re: Indie Production: The Lost City of Malathedra Has Released [Re: Mad] #418804
11/08/08 03:27 AM
11/08/08 03:27 AM
Joined: Feb 2005
Posts: 3,648
stoke on trent England
dragonuk44 Offline
Addicted Boomer
dragonuk44  Offline
Addicted Boomer

Joined: Feb 2005
Posts: 3,648
stoke on trent England
Hello Sly one sorry about the late reply .Seems ok to me .I quite enjoyed it but would rather have the hard copy but I can understand why they are nt doing it that way .I guess they will see how this game goes first .I liked how they have done it .The only thing I thought strange why could nt I get more than 1 coccanut to fall lol Or was that just me lol wave


s wheeldon
Re: Indie Production: The Lost City of Malathedra Has Released [Re: Mad] #418805
11/08/08 03:28 AM
11/08/08 03:28 AM
Joined: Jan 2002
Posts: 13,453
Texas
nickie Offline
Grand wizard of high mucky muck
nickie  Offline
Grand wizard of high mucky muck
Adept Boomer

Joined: Jan 2002
Posts: 13,453
Texas
Hi EDI, good to see you! I have dial-up, so it makes downloading a game pretty well impossible. There's lot of adventure folks in the same situation, or who just don't choose to download.

I thought Morning's Wrath started out at $39.95. No?

If you lowered your price, isn't it possible that you would get more sales, so ultimately make more money? No matter, I wish you much luck and can't wait to hear how others enjoy the game!


"How could drops of water know themselves to be a river? Yet the river flows on."
- Antoine de Saint-Exupéry
Re: Indie Production: The Lost City of Malathedra Has Released [Re: nickie] #418862
11/08/08 08:10 AM
11/08/08 08:10 AM
Joined: Feb 2005
Posts: 3,648
stoke on trent England
dragonuk44 Offline
Addicted Boomer
dragonuk44  Offline
Addicted Boomer

Joined: Feb 2005
Posts: 3,648
stoke on trent England
Yes mine cuts off when it feels like cry wave


s wheeldon
Re: Indie Production: The Lost City of Malathedra Has Released [Re: Jenny100] #418955
11/08/08 11:20 AM
11/08/08 11:20 AM
Joined: Nov 2005
Posts: 122
Massachusetts
EDI Offline
Settled Boomer
EDI  Offline
Settled Boomer

Joined: Nov 2005
Posts: 122
Massachusetts
Originally Posted By: Jenny100
How large is the download?
And do they let you retry if you have a rotten broadband connection that is apt to give out on you mid-download?


233MB

I don't believe our payment processor (who hosts the download) has any particular file-restarter mechanisim, but I think new browsers (firefox maybe...?) have that integrated, could be wrong though.

Re: Indie Production: The Lost City of Malathedra Has Released [Re: nickie] #418964
11/08/08 11:35 AM
11/08/08 11:35 AM
Joined: Nov 2005
Posts: 122
Massachusetts
EDI Offline
Settled Boomer
EDI  Offline
Settled Boomer

Joined: Nov 2005
Posts: 122
Massachusetts
Originally Posted By: nickie
Hi EDI, good to see you! I have dial-up, so it makes downloading a game pretty well impossible. There's lot of adventure folks in the same situation, or who just don't choose to download.


Ahh. that explains it.

Originally Posted By: nickie

I thought Morning's Wrath started out at $39.95. No?



It's possible that the Hardcopy version was that much intially, I remember early on we lowered prices.

[begin games industry business stuff]
The hard copy was always 10 dollars more than the digital. This was necessary to cover the costs for allowing hard copy (material cost, printing the dvd wrap, replicating cd, printing the cd, printing the booklet, shrink wrap, order processing, and then the cut of the people doing all this work), the only way for us to do this is in a fairly on-demand manner, since we cant afford to get 1,000 copies printed up on projected faith of sales (yet at least :D) which means it's very expensive per copy, so in short, the numbers just didn't work for us, we'd rather spend the time and money making more games. (for a bit of perspective, Morning's Wrath only made EDIGames about $10,000.00 gross)

There IS apparently an option for CD on demand with our processor plimus, however I imagine that the quality would be less than the best, and it probably wouldn't be styled in a manner that we'd like. I will look more into it though, if I feel they can provide us with a good product for our customers and we'll probably do it.


Originally Posted By: nickie

If you lowered your price, isn't it possible that you would get more sales, so ultimately make more money? No matter, I wish you much luck and can't wait to hear how others enjoy the game!


Price and volume are always tricky things. For us to lower the price now would give the impression of it heading for the bargain bin, so we don't want to do that. Plus lower prices, in the 9 to 5 dollar range give a severe lack of prestige, which we don't want laugh So the short answer is 'maybe' but if some people see a lower price it may deter them from purchasing it in the first place (if somthing seems too good to be true, it probably is?).
[end business crud]

laugh

P.S. if we do end up putting out a hardcopy I will make sure people who've previously purchased the game get a coupon (via provided email) for a much reduced price should they want the hard copy too.

-Raymond

Last edited by EDI; 11/08/08 11:49 AM.
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