Hi, BellaRosa!
Thanks for your response. So, in other words, I'll have to start the game over again because I don't think the saves are incremental.
I didn't even know this thread existed because I only started downloading and playing casual games a couple of weeks ago, but I've just read it through and I'll make a point of trying to solve the puzzles before the very end of each round.
Susan
Edited to add that I started over again and managed to get past sorting the jewelry. The only thing I did differently was not click on the "Hint" button, so maybe that's what causes the glitch. Since it's the only puzzle in that scene, leaving it to last wouldn't be the problem.