posted in Chit-Chat Corner on Jan 20, 10 3:44 PM
Hello,

It's Joel from Gamezebo, I hope it's fine writing back here.

There should not be any issues with the Gamezebo web site. I checked with various anti-virus sites such as Norton and Mcafee and both gave the Gamezebo site a clean bill of health. I'm going to check into it more to make sure they are not giving any of our visitors any false positives (frustrating!)

If you have any issues with the Gamezebo site, please click on "contact us" at the bottom of the page on Gamezebo and tell me exactly what the issue is, it'll help us make sure everything is working correct with the site.

Thank you again (and thank you BFG for writing back to users at this forum).

Best,
Joel

Thanks, Margie, for passing this along. I didn't see Joel's note on Big Fish, so I appreciate your posting this.

Gamezebo - False Positive Messages Update and Solution

Posted on 01/25/10, 01:39pm

Hello all,

Many of you have written in to us that you have been receiving trojan alerts when coming to Gamezebo, especially through Internet Explorer and Kaspersky anti virus software. We've investigated and I wanted to give you an update:

Based on our research, Kaspersky (and perhaps other anti-virus softwares) are showing a "false positive" on web sites using Google AdSense to sell ads (which is a lot of web sites on the Internet, including Gamezebo). A "false positive" means that it is reporting a error by mistake. There is nothing wrong with the Gamezebo web site and you do not have to worry about the trojan warning. We would never post any malicious links on our web site.

Kaspersky says that have solved the false report with their latest update but it's up to Google as well to investigate the issue, since it seems to be an issue with a lot of anti-virus software. To review the issue yourself, here is link to Kaspersky forums where the problem seems to have been initially found.

Also, check out these links to Google forums:

Google Boards Page 1

Google Boards Page 2

Our assumption is that Google is fixing the issue since it impacts so many web sites and we sent them a direct email requesting an explanation and notification of a fix. And, we'll continue to look into it.

In the meantime, we're taking down our links to Google Ad Sense in our ad server until we know that this i resolved by Google. By doing this, the false warnings should go away.

I apologize for the scare and any inconvenience. Please continue to email us directly or post here if you have any concerns or see any warnings. We would not have been able to figure this out without your help and feedback (seriously, it made no sense to us and took us days to figure out what was happening) and we thank you for your continual help and support.

Best,
Joel (Chief Gamezebo)