Click the Start orb in the lower left of your screen and type dxdiag in the search. Choose dxdiag. When the DirectX Diagnostic Tool appears, go to the Display tab. Tell us what you see on the left side under Name:

I got this game to complete the installation with the DirectX on my Vista, but when I tried to start the game I got the error about the adapter there (instead of earlier as in what happened with my XP.) Is this where I would load another version of DirectX (rather than what is on the game disk) from the Microsoft site?
Thank you.

DirectX can't be uninstalled (easily anyway) - Vista uses a minimum of DirectX 10, but installing DirectX 9 will cause no issues for games that require it.

Threads similar to this have suggested that installing the latest Video Drivers may resolve the problem.

it wont work at all if you have dell.my friend got vista laptop it runs fine i got vista but dell drive so wnt work.so mad as loved black mirror 1

Matty, it's probably not the brand, but rather what the laptop is using for graphics. I've noticed that a lot of the lower end laptops come with the integrated Intel 4500 GMA (graphics media accelerator) which may not be enough to play newer games.

I went to BestBuy and talked to one of the people there and bought a new Video Card (an AGP ATI HD 3650- seems they've changed the numbering system for ATI VC's).

I also checked and found my Win98 computer has the 400 Watt Power Supply and the XP has the 300 Watt Power Supply so I swapped the power supplies between the two. Playing on the XP computer with the 400 Watt Power Supply now.

Game now plays fine and my only confusion is in understanding some of the instructions for playing the game. I'll post about that in another forum if I don't figure out what I'm misunderstanding. Need to read the "Revies" of the game again and maybe that will clear it up for me.

There is one thing that is a real problem and I don't think I'll find an answer to it anywhere in the books. While the main characters and sometimes others voices are plenty loud enough there are times when other peoples voices are barely audible. If it were not for the captioning I'd miss out on some things said. Cannot figure out a fix for this and wondering if it's happened to anyone else???

Most people are complaining about the sound in the game BB. Your not alone. Have fun with it anyway. Maybe turn down the music and it may help a bit. Congrats on your new video card.

Congratulations on your new video card, Billybob. The problem with the volume of the voices seems to be pretty common -- just something the developers didn't quite get around to fixing. It sounds like you've got the game working as well as anyone. Good thing it has subtitles.

I have HP on both PCs, and the Vista gets me all excited installing and whatever like HP NORMALLY does, but then lets me down in the end with this game. I HATE this game already. I'm done with it. It's back to my XP replaying Culpa Innata, a game that did not let me down.
Thanks all for your help.

It's hard to adjust for the sound problem because when the voices that are really audible are then way too loud. Regardless, yesterday it all seemed to be OK so keeping the fingers crossed.

I am numbering my saves as i make them and it was a little strange to see that the game lists each new save as #1. Also, although there is a gamesave folder in the games main folder in Program Files, I find my saves are actually going into My Documents.....but at least they appear in the Load menu when needed.

The booklet says to take pictures to "unlock bonus materials" but how does one determine what pictures to take to do this without wasting a lot of time being distracted by taking unnecessary pictures?

Anyone just starting the game should be aware that some inventory items do not need to be accessed in order to be used. For example, just telling someone they have a package will give it to them automatically.

These indicators that are supposed to flash in the corner of the screen are hard to spot when they happen. Sure wish they'd made them more prominent. And the big notes that slide onto the screen often do not stay long enough for me to lean forward and read the small print before they disappear. It's a nice looking game but it's the small things that make it difficult to stay focused on what you're doing. Yes, I know it will get better as I get better at how the game playys. Thank goodness for the space bar hot spots indicator and the diary!!

It's going to be an ineresting game, eventually, I do believe.

im not using laptop im using vista computer. it works fine on my friends vista laptop which is so annoying .on one forum it says wont run on dell .trust me to have dell

Matty,
You still have not told us what video card your computer is using. If it has Intel graphics, or an older video chip that doesn't support Shader 2.0, the game won't work. No computer, no matter how new or how fast, can play the game unless the video card fills the game's requirements.

I posted how to find what video card you're using earlier in this thread

I'm currently playing the game on a 6 year old Dell computer with an ATI Radeon X800SE video card without any problems. It has XP and not Vista, but I still don't think the problem is anything to do with Dell. Where is the forum that says it did? If 16 Dell computers with Intel graphics can't run the game, the problem is with the Intel graphics, not with Dell computers.