Thanks for the info, Darleen. I had done some checking on my own about that software.

But I still can't get Midnight Mysteries 3 to open and play. When I click on "Play" through the new game manager, nothing happens. If I select it or any other game to play, I get an error message about a game is already running when there isn't one. Even checking in the Task Manager, nothing else is running. The only way to clear this is to reboot the computer.

Maybe I'll try it again later to download another one of my purchased games.

I didn't have any trouble with the third Midnight Mysteries either. I have seen other folks from time to time on the BF forums describe what you are experiencing, but I don't know the solution.

Spankie,
I know of what you speak because I have had the same thing happen with Midnight Mystery3. I so wanted to play the game but have had to accept another game. I am sorry that you are having problems but I am gald to see that I have not gone insane. I have accepted the fact that I will not be able to play the game.

spankie: There were a lot of people who had problems with the Midnight Mysteries 3 game, including myself. It likely is not related to the new Game Manager since I and others who had technical problems downloaded the game several weeks before the new Game Manager was introduced.

Thanks Carol and Sparkle,
I had come to the same conclusion about the new game manager not being the problem because it will work with my other games. I even downloaded a different game and it works with that one also.

As for Midnight Mysteries 3, guess I won't be playing that game. I did check BF forum, seems many others had the same problems. I'm not going through all the effort to detect any problems on my computer as some did and it still wouldn't play. I just want a refund and be done with trying to play that game. It's the first game that has presented any problems in the many I've downloaded and played.

I have the same problem as you, Spankie. I believe many others have as well if you read the BF forums. Since I really wanted to play Midnight Mysteries 3, I contacted CS along with doing a Dr. Felix report. Their only suggestion was to uninstall and reinstall the GM. Now this was with the OLD GM. Since I wasn't in the mood to fuss with the GM, I decided to wait until BF gave me a "new" one.

When I tried to dl MM3 after getting this new GM, I still get the same messages and it won't run. Must be something about the configuration of my (and many others) machine that this game doesn't like. Shame, because I really had enjoyed the previous Midnight Mysteries and really wanted to play this new one.

If you find a way to overcome this problem I would love to know!
Jeanne

spankie: Be sure to let BFG know about the problem and ask for a credit. After trying everything that tech support could come up with, that's what I ended up doing. Don't be too disappointed. There are still plenty of great new games to play.

I don't know what to think now because not only will it not play Mystery3 but now any other game that I play is getting the same error message809 and advises me to reboot because there is another game playing and of course it is not. I have Lost Horizon on the hard drive so I will get back to it and forget about HOG for this week end.

Whether the new manager works flawlessly or needs tweaking, it's still just awful in my opinion. It's big, cumbersome, "overfeatured" (yes, I know that's not a word, but it's so appropriate for this. It's like the loud unwelcome guest at a party of friends who insists on yelling across the room.

I never run my games from the manager either, and I have my icons neatly organized. Thank heaven for that, as I simply could not stand this thing constantly in my face!

Ok...Now I am very upset....The Old manager recognized that I had purchased the game...Which I could play anytime I wanted...I just downloaded ...Mystery Case Files ®: Dire Grove ...Which I payed for months ago...It says I have to buy...Which I shouldn't have to buy anything....I bought it already....I am UPSET about this.....I hope BFG comes here to straighten this out...

Thank You

Just got it straighten out....You have to click buy...The a window comes up already activated...

Sorry for any confusion....

Please remember that while you can vent here, BF has no responsibilty to come here to address any issues. Please post on BigFish forums or contact their customer support if you want them to hear you.

Ana

Thanks, Ana

I understand what you are saying....But, If we have a problem..And don't go to BF site...Some of us don't belong to BF site ...We just post here. BFG ...Comes here all the time....

No Darleen, he hasn't been on here in months and is not even posting on BF forums anymore so he can spend his time with his growing family as well as tend to his work. You do not need to post on their forums but the way to get heard by them is to contact the customer support and voice your concerns.

Oh....Thanks ,Ana

I understand now....No Problem...We all have family things to deal with...

BFG.. <HUGS>

Even if the Big Fish Game Manager no longer works for you, you should be able to play the games you've already installed and activated by running them directly from the game exe. You may need to enable viewing of hidden files to see the game exe in the game folder. But once you find it, you can make a shortcut to it to put on your desktop.

Ana makes a wonderful point. To properly voice our concerns, we need to go to the source.

There are a full 19 pages on the forum already about the manager and its issues. Search "Game Manager 3.0" in the forums.

In addition to posting there, a direct "contact Us" letter would also let them know that this may well be a misfire, or a t least that customers would value a choice. I've worked for several online sites as an admin, and I know that one actual letter is seen as more than one voice because of those who feel the same way but never voice their feelings.

It's certainly worth a try. I sent mine in a few minutes ago.

Love all the input about the game manager. Still agree that it's way to cumbersome with needless extras.
I also contacted them by email first about a credit for Midnight Mysteries 3 before posting here. Still haven't heard back about a solution.
Thanks everyone

spankie: E-mail response from BFG usually takes a couple of days, especially over a weekend. And with the questions and concerns about the new Game Manager, I'd imagine they're extra busy.

Has anyone noticed that they have to sign in everytime you visit BF, even tho the "keep me signed in" is flagged.

Ever since the new manager, this is what I have to do.

I haven't had that problem, Flo. I'm not sure what's up with that.

Hmmm. If it was happening with other stuff, I'd think it was my settings, but it's just with BF, so I guess I'll have to notify them.

Thanks Marian

My BFG Manager and BF Toolbar are updated and I'm a happy camper. As long as I have great access to GB and BFG I'm happy.

That's the spirit. Sometimes we need to over look the journey and appreciate the destination.

I can agree with all of you that the new Game Manager is a pain in the neck, I questioned it with BFG and got a response. They are working as quickly as they can to make some adjustments needed on it.

I later discovered that there is an options section in which you can set some personal preferances, which was quite helpful for me.

I still don't care for it but it did improve for me when I used the options. Give it a try and see if it helps.

I've also made it slightly better using the options, but there's no getting around the fact it's a HUGE resource hog. I have Windows 7, lots of available memory, and a dual processor, and trying to download even the trial for a game is ludicrous.

I could wash all my pets, go to Curves for a workout, and come back to find it still not ready to go. It also slows down everything else on my computer. For those with slower systems, it must be torturous.

I agree with Ana that we can sometimes ignore a rough trip for a pleasant destination, but, in this case the destination is a laggy, impaired, and overburdened computer.

Hopefully, BFG will make adjustments soon!!