Don't think I will be far behind you MrLipid,
had no response of any more help since Friday, [it's now Tuesday pm]
I know they must be 'busy'

Widget, have you tried Live Chat (assuming you are a Game Club member)?

No have not tried that, seen it but when I look it is not 'working'
yes I am a member,

yep just been there, 9- 4.30, its just gone that time here, might try and remember tomorrow.

You would have to contact them while accounting for the time-zone difference. Live Chat opens about an hour from now, which would be early evening for you there. Remember that the Live Chat hours are for Pacific Standard Time, so you need to adjust that time accordingly for the UK; 9:30 a.m. to 4:30 p.m. Pacific Standard Time translates to 5:30 p.m. until 12:30 a.m. for you.

I'm sure you will hear back from Big Fish through email, but I have used Live Chat several times now and it's nice to get to talk to someone right away.

It's really weird - I absolutely dread it when BFG upgrades the Games Manager because I always always get problems....... but strangely this time everything is "hunky dory" for me. Mind you, I have still not had the courage to download their toolbar because it caused me no end of problems the last time I installed it!

I am really sorry to hear about everyone's troubles though.

I've had no problem with the new Game Manager other than I think it has slowed things down somewhat.

The BFG site is very slow anyway for me - I've a pretty slow broadband connection and I have always had to wait forever while the site loads up quantities of pictures which are totally irrelevant to what I'm trying to view. Many internet sites have this fault.

Why can't the Game Manager offer us some REAL improvements that would make life easier.
For example - flag up when we download an hours trial if we've tried the game before. On several occasions I've spotted a game on the list I thought I might like, then spent an hour downloading the trial, only to receive a message at the end "Trial Expired". Obviously I've tried it before and decided not to buy for some reason.

I'm real sorry for the people who've had their gaming really messed up by this new Game Manager and know I shouldn't complain.

Just gone on there now, seems they are also very busy with problems, not sure what times it means!!! will wait a while.

You are currently number 21 in the queue. You should be connected to an agent in about 08:18. The average amount of time a customer has to wait is 10:38.

If you don't mind sitting there waiting for eight to ten minutes or so, it sounds like you will get a chance to speak with someone.

A lot of folks having GM problems are probably using Live Chat, as well.

Just had a 'chat' my problem now has been passed to 'Senior Tech' and now I have to wait for e-mail from them, oh well, back to Solitaire !!!

Well, maybe your problem will at least have been expedited to the proper channels. I hope!

Seems there is a memory issue with the new game manager. It takes pretty much all it can get, which would explain the system slow downs.

Also, it may or may not go away when shut down. And if it doesn't, one has to go in with Task Manager to manually shut it down.

Miracle it works for anyone. And nothing but a misery to diagnose for those for whom it doesn't work or barely works.

That sounds like a good explanation, MrLipid.

I hope you are enjoying Dreamland.

Thank you.

I'm enjoying Dreamland and I'm enjoying that the publisher's version of Dreamland doesn't need a game manager to run.

MrLipid,

When you say the publisher's version are you talking about a retail box version? I have a few boxed versions of HOG that I am playing now because this game manager mess has given me a headache.

Download version from NevoSoft.

could there be something wronge with my game manager, i had 2 error messages with the black cat ce and curse of the raven ce and i had a hard time playing pennytodd, i didn't have a hard time with mystery of the mummy, i am going to try dracula 1 and 2.

Just downloaded the trial of Secrets of the Dark - Temple of Night and was pleasantly surprised. Download of GM 3.0 went quickly and download of Secrets went quickly, too.

I'm using XP Pro SP 3, fully patched.

Is this the end of the drama? Don't know. Seems to be the end of it for this ex-fishie.

Interesting. I just clicked on the Forums link at BFG to see if there were any announcements about the game manager and the forums are "currently unavailable".


Gil.

The forums work for me Gil. Try again now.

Thanks, Cathy1, I reached the forum. Might as well have saved myself the trip.

Gil.

I have no idea why my system reacted so favorably to GM 3.0. But it did. No problems whatsoever. So far.

I will work with others to track down the source of the success on XP Pro and pass along what I learn.

Who knew?

I also have XP Pro, with SP3, no problems here either.

Same here Flo.

I am running XP Home SP2 and I am having major problems, could the fact that I don;t have XP Pro SP3 make the difference?

Before moving to XP Pro, I would install XP Home SP3. It's the most recent service pack, it's free and it seems to work for some folks.

Here's where to find it.

The real issue is there is just no telling what GM 3.0 needs. BFG has been silent about the new GM's software requirements.

What version of IE is on your system? I've upgraded to IE 8 (the newest version XP supports) and it seems to work fine. You don't have to use it as your browser, either. Just upgrade and forget it.