I've had more trouble with Big Fish games on a computer with XP SP3 than on the computer with XP SP2 -- things like the game not starting, having to change the game exe to Windows 2000 compatibility mode, needing to start the game directly from the exe and as an administrator, and the game refusing to activate. Usually persistence solves the problem, but the Game Manager seems to be buggier on the XP SP3 computer than on the XP SP2 computer.

Back when the Big Fish Game Manager worked on XP SP1 I never had any trouble at all, but then they had to go and "improve" it.

File under YMMV.

I've had no trouble with SP3. Game Manager 2 has worked (and works) flawlessly.

I feel sorry for the BFG crew which worked on the new Game Manager meaning to make it better. As it turned out, it became very inconvenient and cumbersome. I downloaded one game with the new GM and it took forever. Besides, when the User Control window came up during the installation I missed to click Continue button. The installation stopped. In the old GM I would just click Install button and it will continue the installation. Now there is no such button, instead I got an error message. It was a pain in the neck to renew the installation.

I do hope this thread might catch attention of the BFG as it happened a few times before. As this whole forum is about BFG, announcing, discussing and reviewing them and we all like it.

my gamemanager works fine except some of the games felix picks for me i already have.

Have to say that I've had no problems with the new Game Manager either. Download speed seems to be the same. IMO, really just a few minor things to get used to.

I am not having trouble with the new GM but I don't like it. On my machine the download time is much longer than the old GM. Also, if you want to buy a game you can't do it from the new one. I had to go to my account and do it from there. Not as user friendly as it used to be. I haven't passed that along on the chat room yet, but I will. Maybe I'm more unliterate (is that a word?) than I think I am.

Adorable, I have a little "buy" button right next to the "play" button on my new GM. It's just like the old one for buying games. So, I'm not sure why you wouldn't have that button also.

do i need to uninstall my old games i brought before this new game manager, and reinstall them.

I haven't needed to do that, family.

I am having terrible trouble with the 'new' game manager, it just will not download games, keep getting error message 768 [no room] but there is,
have very nice guy trying to help but after a week of doing all he says, it still will not download games.

I can download and play Spintop games, so if BF can't sort it for me, :-((((
is Spintop any good?????

Well, I finally found time to try a new game demo but I had to deal with the new game manager. Yikes. I don't like it at all. I don't want them to recommend games and certainly not OLD games. If I want to look for a new game, I check my emails from BFG and then come here to the GB forum to see what fellow Boomers have to say about it.

The new game manager is huge and I already have trouble with low virtual memory.

I've looked everywhere and I can't find out how to switch accounts. Three different people play games on my PC so I need to be able to sign out and sign back in with my own user name.

I tried to d/l a demo but got interrupted and had to pause installation. When I returned to the computer, the demo had expired. Wonder how that happened? Guess I won't buy that game since I always try the demo before purchasing.

I'm not resistant to change, but I place my vote with the people who ascribe to the theory "if it's not broke, don't fix it." I have to work this weekend, but when I find some more gaming time I will contact BFG with my issues, but I'm hoping they fix the problems before then.

i was playing dark tales the black cat ce and it reboot my computer and i got an error messages.

The BFG forums and Facebook wall are filled with very unhappy customers. More than one has given up on BFG until the GM 3.0 issues are sorted out.

it is not my game manager, it is something else, i refunded mystery case files 13 skull ce for dark tale the black cat and i email big fish and they fixed it.

SpinTop is fine except for being a little more expensive than Big Fish.

Of course, if you can't download anything from Big Fish, cost is relative.

This weekend I went to my friendly Goodwill store and found three HOG, Hidden Secrets The Nightmare, Mystery Case Files 13th Skull, and Drawn The Painted Tower for three dollars each. I installed each w/o any problems and I am curently playing 13th Skull with NO ERRORS. I haven't given up on BFG but I don't plan to purchase any more games until the download manager is fixed.

If you are interested, or haven't seen this thread, HERE is the thread on BFG relating to Game Manager 3.0.

As stated several times in the above thread, customer service is very interested in knowing about any problems you are having with GM 3.0. They also want the results from Dr. Felix sent with your complaint.

If you are receiving error messages, go to BFG's site and look for the "Help" button on the top right of the screen. After selecting "Help" you will be taken to a location listing possible solutions to error codes you may have received.

Just remember, if you don't take the time and notify BFG about problems you have with games, or in this case GM 3.0, they can't fix the problems or suggest possible solutions.

Thanks Jenny, will wait to see what BF help comes up with next before I give them up,
but it sounds like they have a lot of problems and complaints.

That's an understatement. I, for one, am not waiting for BFG to straighten out this self-imposed boycott. (A self-imposed boycott is when you lock the door to your store and wonder where all the customers who weren't given keys went.)

As entertaining as it is to dip into the forums at BFG on the Twelfth Day of this mess, it's not as entertaining as a good game. So, I'm off to play Dreamland. (And no, I didn't download it from BFG.)

I feel better that there are a lot of people who do not like the 'new' Game Manager,

But am still confused myself as all your 'problems' are not the same as mine, I still cannot download and get a Code 768, which tell me I have not enough space, but as I can download from Spintop and Alawar I find that not right,
still as BF support do not work weekends will see what next week brings for me.

I've been following this thread and a bit of the posts on BigFish.
I've never had anything download so slowly as the games are now with this new Game Manager.
I'm using Win7, IE9 (I believe) and am using Verizon Fios which is pretty darn fast with most things.
I thought my Internet connection had bogged down for some reason, but now I know what that "reason" is.

I think the slow download problem is on Big Fish's end.
I think their new Game Manager is using up more of their bandwidth than they expected it would -- or possibly using more of their servers' processing power than they thought it would.

I've noticed their website is also more sluggish than it used to be, taking about 5 seconds to load what used to be almost instantaneous.

I think their website is too graphically intense. Too many graphics, too much going on all the time. (I assume lots of additional code but that's only a guess.) Have you noticed that when you click on one of the pictures below the game description that it loads thumbnails below as well? And for me trying to watch a preview video is like watching grass grow. I hate to think what it must be like for those still on dialup.

Someone upstairs at BFG is really making some goofy command decisions, starting with that vastly unimproved game manager.

Gil.

Goofier yet is the refusal to roll back to the previous game manager while citing "testing" issues. Seems the old game manager may not be compatible with BFG's new system. Or something.

It's been two weeks. Before I get another credit, I'm out.