Myopia, I hope you will at least contact Customer Support if you haven't already, as I'm sure they will issue you a game credit for your game if they are unable to get it working properly for you. The more people that report these problems, the better, as this is the kind of information that they need in order to arrive at solutions.

I'm truly sorry that some people are still having problems with the new Game Manager. I haven't had a single problem with it, and I don't have a brand-new computer nor do I have a superpowered internet connection (and my download speeds haven't changed at all).

Hi bermag45, I'm using Kaspersky anti-virus 2011 version, never had any problems with BFG.

Good advice, Marian. I too have had no problem with the new game manager. On the other hand, I've had problems in recent months with some of the newer games running smoothly. I've contacted Tech Support in each instance and have always been given the option to receive a coupon code for credit. Unfortunately, with the variety of internet providers, gaming platforms, and PC's in today's market, there's bound to be cases where it's difficult or impossible to track down why someone is having a problem.

I hope that those who are having difficulties since the new Game Manager was introduced are soon able to "get back in the game".

After reading about so many problems I have to say I'm fortunate not to have had any problems at all with the new GM. It recently updated again when dld Hidden Expedition and no issues with the newest version either.
As far as buying through the GM, I always sign into GB and buy through the link provided above for BFG at the top in support of GB. I like coming here and always getting good info from great people.

That's my 2 cents.
~ Carol

I couldn't find a version number on my GM. I think the last update was March this year.

Hi Springchicken - Good news - perhaps Kaspersky has addressed this issue since I shelved it over two years ago now. Glad to hear all is OK for you

Bernie

Thanks Marian...I know where to go to get the matter sorted, as I've been there before and always been impressed and grateful with the response, but I suppose my point is that it shouldn't be so complicated if problems occur...well, problems shouldn't occur.
Didn't intend this whinge to be hijacked to probs with game manager but apparently it has.
PS If you need to kill a thriving thread, call myopia.....hours later after my response and no replies. I rest my case (eww the power!)

how do you keep the game manager on your desktop.

The Game Manager icon was automatically added to my desktop when it downloaded from BFG.

Myopia, you certainly didn't kill this thread, nor were you being ignored. I would be very frustrated if I were having the problems with the new Game Manager that you are experiencing, and I sincerely hope that Customer Support will be able to get things sorted for you. Unfortunately, we here on the forum can do little to help beyond commiserating with the difficulties that some folks are having with the new GM. In a perfect world, all new implementations of the Game Manager would work flawlessly for everyone, but unfortunately that is rarely (if ever) the case with anything of this nature and complexity.

Fingers crossed that you are able to get back to playing the games very soon.

Well, I am happy to say that the new GM has solved my previous download problems, although I still do find my downloads much slower. But I dont mind that - just so long as they download eventually!

how do you change the game manager to go to the desktop, i click quick launcher instead of desktop.

Don't quite understand your question, family. The game manager icon was automatically added to my desktop when I downloaded and installed the first game I bought after the release of the new GM, the same as what happens with the game icons. Anytime I download and install a game or demo, an icon is automatically added to my desktop for that game. Maybe you should check with BFG Customer Support for instructions to answer your question.

thank you very much.

Anyone else noticed lately that BFG ads follow one around the web?

And here's why. BFG is using Criteo to mark folks who have visited BFG. If you want Criteo to stop, you have to opt-out by setting a cookie on your browser.

Like there weren't enough ads in the new Game Manager.

Marian, bless your heart for being so caring and empathetic. MaG should treasure you, because you are priceless.

I appreciate your kind words, myopia. I hope that things will be running smoothly for you very soon.

Myopia,

We do - GameBoomers definitely, emphatically do.

Lol MaG, not the first time you've aided a stranded passenger....thanks for being there and God bless.

My kudos for Marian too!

And Mine, she is a treasure indeed! As are Ana and MaG.

Aw, you folks are embarrassing me.

Another update to the Game Manager was released today; the newest version is now 3.0.1.60. I hope that it will help folks who are still having problems with it. I believe that this is the last update planned for the foreseeable future.

I've got that taken care of, Mr. Lipid. Everytime I visit sites like Big Fish I just run CCleaner and remove all the cookies I don't want. Take that, Criteo! <g>

Unfortunately, Marian, there seem to be other "improvements" in the works (no clue as to what) and I gather they have no plans to reduce the size of this monster GM. Or to remove the ads.

Gil.

Use this here to keep the cookies away.

Ana

Thanks, Ana. I'll check it out.

Gil.