And here I thought I was engaging in venom-filled rant....

Ah, well.

And "bfgHondo" posted this:

Real friendly that.

It's been a pleasure, Sparkle.

WOW! An invitation to be in Ana's naughty corner. How will I ever get over this?

Remember Homer, what happens in the naughty corner, stays in the naughty corner.

Ana

Sort of like what happens at BFG, stays [removed by moderator].

Since he pointed us at the Terms of Use, I think everyone should go read them, particularly the part about Warranties and Liabilities shouted at us all in caps. If they put that on the front page, BFG would be a ghost site in no time.

Gil.

I just read that Gil, and you may be right. Part of it is saying if you don't like what they present you can stop using their software and go elsewhere.

Also, no where does it say BFG has to try a fix any problems with the software they present. But they are, which I admit says something about BFG wanting our business.

It also says they aren't responsible for third party problems, I'm thinking here about browsers opening after demos are played because some developers are putting it into their games.

Out of all this new GM mess I will say one thing for BFG, I've never encountered a customer service more willing to help solve a user's problem. They may not get back to you for a few days, but they do get back in touch with you.

If you read any Privacy Policy you would see that BigFish has the least intrusive policy from all the other portals. I do read them all and that is why I stick with BF and Spin Top as my primary downloads. And they do indeed follow through on their customer service and they give out free game coupons as though they were passing out candy on Halloween if you aren't happy. No where else do you get anything close to that. They may be having growing pains but they are still an admirable company.

I've always read that about Customer Service at BFG, Homer6 and I believe you.

But it was BFG that caused the myriad problems people are having with the new GM, for which, bottom line, they take no responsibility, however nice the people in Customer Service are. Nobody should have to jump through hoops to get an intermediate piece of software to work on their computers without causing problems ranging from trivial to massive.

I do feel sorry for Customer Service. I wouldn't like to be in their shoes.


Gil.

I have had a look at the BF forum, what a lot of people complaining, a lot have already cancelled, surely something must be done soon?

Just had a look at the Awem site, am trying a trial download,

Widget,
I have cancelled BFG and have found SpinTop to be very good so far but I too will take a look at Awem.

Thanks lexxy, is the price about the same??

Looks like $ 9.95 with a up to 20% discount for a year if one registers now. In other words, the usual.

Have you checked the policy at Awem, Ana?
Do you see anything bad there?

Awem's Privacy Policy looks very clean. I'm thinking new fave here.

It's fine Jenny. They are a developer as well so benefit more if you are buying one of their developed games also.

Ana

Sandlotgames is another place to check out. They seem to have prices similar to BF. No monthly charges.

Bit more expensive than BF,

There's always Sandlot Games. $ 6.99 for most games, most days.

What is the URL for Awem?

Awem

Thanks, folks.

Hmmm...that's interesting. I try going to Awem and get blocked. Even tried going to Awem from Google, blocked. Beats my shorts what's going on. Any ideas?

Perhaps your ISP? Your antivirus? Odd.