I've had it with this game half way through the game and it crashed and deleted my profile. Will dump it.
Richard

I'm sorry, Richard; thanks for letting us know. I'm sure Big Fish would give you a coupon code for another game instead if you have given up on trying to play it.

Well Marian I've got a lot more games to play.
Richard

And that's great. I was just mentioning it in case you wanted to replace a game you were having problems with for a playable one - there's no such thing as too many games to play, right?

Will contact BF and see it I can get a coupon for another game. thanks
Marian

Sounds good.

Marian I got my free game coupon today.
Richard

Excellent!

I bought the game, started playing, quit for the day. Went back in and only get BF logo and game developer's logo, then "loading" screen which doesn't do anything. Have to use program manager to get out of it. Wrote to BF, they replied and tried to tell me it is my computer. I did follow their steps, but didn't work. My other games work fine.

THere was a new version issued on February 1st. Have you downloaded the latest one?

No, but will try. Thank you. Uninstalled the game, went to Purchase History, reinstalled it and have the same problem.

Laurette, talk to Customer Support again. I'm sure they would give you a coupon code for a different game if the problem is still unresolved.

Marian: I have been in touch with customer support, when they told me it was my computer,with which I disagree. Waiting for their next response.

Thanks.

Good to talk to them again, Laurette!

Don't think I'll be buying this one. I hit a window with rock but window didn't break and rock vanished from inventory.

I see that this game had an update released for it, and I also see folks mentioning vanishing inventory. It sounds like there may still be some problems with the game that need fixing.