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Re: Steam Users Alert! [Re: BrownEyedTigre] #1047315
12/26/15 06:53 PM
12/26/15 06:53 PM
Joined: Mar 2004
Posts: 1,834
Rockland, Ontario, Canada
Starcom Offline
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Rockland, Ontario, Canada
It would also be a very good Idea to clean out your Internet cache, this not only will help but will get rid of the previous garbage sitting there. If you don't have an application like CCleaner, you can download the Free version here:

http://www.filehippo.com/download_ccleaner

Just make sure to remove any checkmarks asking you to download anything else. Although from the site above, I have never been asked to Download anything else.

Re: Steam Users Alert! [Re: BrownEyedTigre] #1047316
12/26/15 06:53 PM
12/26/15 06:53 PM
Joined: Apr 2006
Posts: 20,904
Chicago
oldbroad Online sad
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Posts: 20,904
Chicago
OK, thank you. I will say it would be nice if Steam would notify it's customers of this stuff themselves!

Agh! Logged out and back in and still having the same problem anyway!

Last edited by oldbroad; 12/26/15 07:17 PM.
Re: Steam Users Alert! [Re: BrownEyedTigre] #1047326
12/26/15 08:05 PM
12/26/15 08:05 PM
Joined: Mar 2004
Posts: 789
Quesnel b.c.
D
dianne Offline
Settled Boomer
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D

Joined: Mar 2004
Posts: 789
Quesnel b.c.
hardly use steam maybe I have a handful of games there but I am sure they will get it sorted soon.i have a reloadable card and that's what I always use dianne winter

Re: Steam Users Alert! [Re: dianne] #1047331
12/26/15 08:41 PM
12/26/15 08:41 PM
Joined: Jul 2000
Posts: 50,854
near Yosemite
Marian Offline
Global Moderator
Marian  Offline
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Posts: 50,854
near Yosemite
Thanks for looking out for our GameBoomers Steam users, Ana. It's much appreciated. hearts

Re: Steam Users Alert! [Re: BrownEyedTigre] #1047345
12/26/15 10:34 PM
12/26/15 10:34 PM
Joined: Apr 2006
Posts: 20,904
Chicago
oldbroad Online sad
True Blue Boomer
oldbroad  Online Sad
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Joined: Apr 2006
Posts: 20,904
Chicago
Yes it is! That's why I said what I said above, because not everybody has an Ana watching out for them!

Re: Steam Users Alert! [Re: BrownEyedTigre] #1047351
12/27/15 12:47 AM
12/27/15 12:47 AM
Joined: Jan 2004
Posts: 84,282
In the Naughty Corner
BrownEyedTigre Online content OP
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BrownEyedTigre  Online Content OP
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In the Naughty Corner
oldbroad, I had issues with Steam on the computer I was logged in on and it wouldn't let me do anything. I found that starting a steam game you may have installed on your computer will take care of that issue.


Don't feed the Trolls
Re: Steam Users Alert! [Re: BrownEyedTigre] #1047353
12/27/15 02:22 AM
12/27/15 02:22 AM
Joined: Apr 2006
Posts: 20,904
Chicago
oldbroad Online sad
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Joined: Apr 2006
Posts: 20,904
Chicago
Alright. I'm sure it will work itself out. It's just a minor annoyance at the moment. Got 2 different games going now (not Steam) so not really ready to start another just yet.

Re: Steam Users Alert! [Re: BrownEyedTigre] #1047393
12/27/15 01:07 PM
12/27/15 01:07 PM
Joined: Feb 2006
Posts: 1,007
United Kingdom
maggsie Offline
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maggsie  Offline
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Posts: 1,007
United Kingdom
Thanks Ana for protecting us with this info. I just logged on to Steam before I logged into GBs and found nothing wrong. I have quite a few games in my library and was going to buy another but changed my mind when I saw the price. I am glad that I did, it really makes you wary of stuff like this happening. Has it all been sorted out ? I wish Steam had come up to the plate and informed its customers.
Thanks again Ana
Regards
Margaret


maggsie
Re: Steam Users Alert! [Re: BrownEyedTigre] #1047452
12/27/15 10:03 PM
12/27/15 10:03 PM
Joined: Jan 2004
Posts: 84,282
In the Naughty Corner
BrownEyedTigre Online content OP
The Sassy Admin and PR Liaison
BrownEyedTigre  Online Content OP
The Sassy Admin and PR Liaison
Sonic Boomer

Joined: Jan 2004
Posts: 84,282
In the Naughty Corner
Yes, it was sorted out in a short bit, but sure is scary logging in and accessing other profiles.

Ana wave12


Don't feed the Trolls
Re: Steam Users Alert! [Re: BrownEyedTigre] #1047488
12/28/15 10:37 AM
12/28/15 10:37 AM
Joined: Feb 2006
Posts: 1,007
United Kingdom
maggsie Offline
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maggsie  Offline
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Joined: Feb 2006
Posts: 1,007
United Kingdom
That's the world we live in now Ana isn't it. It took me a while just to start downloading games (I just liked the CDs) now its the norm LOL. I have a book case full of games I don't know what to do with, some of them are classics, remember when GBs trading post was pages long.
Happy days .
Thanks again for your diligence
Regards
Margaret


maggsie
Re: Steam Users Alert! [Re: BrownEyedTigre] #1047489
12/28/15 10:47 AM
12/28/15 10:47 AM
Joined: Jun 2010
Posts: 7,407
marietta,georgia
family Offline
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family  Offline
BAAG Specialist

Joined: Jun 2010
Posts: 7,407
marietta,georgia
it could happen on big fish., it is not steam fault.

Re: Steam Users Alert! [Re: BrownEyedTigre] #1047495
12/28/15 11:28 AM
12/28/15 11:28 AM
Joined: Oct 2000
Posts: 40,644
southeast USA
Jenny100 Offline
GB Reviewer Glitches Moderator
Jenny100  Offline
GB Reviewer Glitches Moderator
Sonic Boomer

Joined: Oct 2000
Posts: 40,644
southeast USA
I'm sorry but it is Steam's fault -- or the fault of someone who works (or worked) for Steam.
It's a misconfiguration error.
The webpages people see after they log in are unique to the individual, and should not be cached.

Can you think of any other website where you've logged in and accessed other peoples' accounts instead of your own? This is not a common problem, and is unlikely to happen anywhere else (and hopefully unlikely to happen again at Steam after this).

Re: Steam Users Alert! [Re: BrownEyedTigre] #1047557
12/28/15 05:17 PM
12/28/15 05:17 PM
Joined: Jun 2010
Posts: 7,407
marietta,georgia
family Offline
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BAAG Specialist

Joined: Jun 2010
Posts: 7,407
marietta,georgia
i see what you are saying jenny and understand it now.

Re: Steam Users Alert! [Re: Jenny100] #1047569
12/28/15 07:38 PM
12/28/15 07:38 PM
Joined: Nov 2001
Posts: 1,693
Isle of Man
gremlin Offline
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gremlin  Offline
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Joined: Nov 2001
Posts: 1,693
Isle of Man
Originally Posted By: Jenny100
I'm sorry but it is Steam's fault -- or the fault of someone who works (or worked) for Steam.
It's a misconfiguration error.
The webpages people see after they log in are unique to the individual, and should not be cached.

Can you think of any other website where you've logged in and accessed other peoples' accounts instead of your own? This is not a common problem, and is unlikely to happen anywhere else (and hopefully unlikely to happen again at Steam after this).


I am a developer of secure web systems not entirely unlike Steam, but in a completely different market. Whilst the Steam mistake was a nasty one in that some, incomplete information was displayed to the wrong users, it's not been a particularly dangerous one.

I hope Steam/Valve haven't fired the person that made the error (unless it can be shown they did it deliberately), because web systems like these are very complex, and spread over multiple layers of networking devices, web-servers, proxy servers, application servers and database servers. Any one of which could have been doing 'intelligent' caching, and got it wrong. My understanding is that the problem arose when they tried to switch on some functionality to mitigate a denial of service (DOS or DDOS) attack on the site. Those kinds of situations put enormous stress on people, and occasionally mistakes get made. (If you can guarantee you've never, ever made a configuration error under stress, then you can call for someone to be fired)

Caching is a tricky issue - we've seen similar problems arising in older systems - but one can't simply say pages unique to the individual shouldn't be cached. You just have to have a good implementation of caching that ties that cache to the user's login session accurately.

I can think of multiple, high profile, high volume, big sites that have suffered the same kind of issue. Just last month, Marks and Spencer (the major UK retailer) suffered just such a bug when they launched a new store card. The un-anticipated load caused their servers to get things wrong and show details to the wrong users.

You can find more by judicious use of Google.

Re: Steam Users Alert! [Re: BrownEyedTigre] #1047583
12/28/15 11:06 PM
12/28/15 11:06 PM
Joined: Jun 2005
Posts: 21,029
Near St. Louis, MO
Draclvr Offline
Reviews Editor - Hints/Glitches Mod - Site Support
Draclvr  Offline
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Joined: Jun 2005
Posts: 21,029
Near St. Louis, MO
Thanks for that, gremlin... I was having a hard time wrapping my head around how this could have happened. This helps explain a lot for me anyway.


Gardens put to bed. Time for more reading and gaming.
Re: Steam Users Alert! [Re: BrownEyedTigre] #1047584
12/28/15 11:15 PM
12/28/15 11:15 PM
Joined: Jan 2004
Posts: 84,282
In the Naughty Corner
BrownEyedTigre Online content OP
The Sassy Admin and PR Liaison
BrownEyedTigre  Online Content OP
The Sassy Admin and PR Liaison
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Joined: Jan 2004
Posts: 84,282
In the Naughty Corner
Thanks from me too, gremlin.


Don't feed the Trolls
Re: Steam Users Alert! [Re: BrownEyedTigre] #1047634
12/29/15 11:53 AM
12/29/15 11:53 AM
Joined: Oct 2003
Posts: 9,474
Crazy Town
TLC Offline
BAAG Specialist
TLC  Offline
BAAG Specialist

Joined: Oct 2003
Posts: 9,474
Crazy Town
Is it all fixed now? Thanks.


<3 I am in love with Norman Reedus/Daryl Dixon <3
Re: Steam Users Alert! [Re: BrownEyedTigre] #1047642
12/29/15 12:43 PM
12/29/15 12:43 PM
Joined: Jan 2004
Posts: 84,282
In the Naughty Corner
BrownEyedTigre Online content OP
The Sassy Admin and PR Liaison
BrownEyedTigre  Online Content OP
The Sassy Admin and PR Liaison
Sonic Boomer

Joined: Jan 2004
Posts: 84,282
In the Naughty Corner
Yes, all fixed!


Don't feed the Trolls
Re: Steam Users Alert! [Re: BrownEyedTigre] #1047668
12/29/15 03:49 PM
12/29/15 03:49 PM
Joined: Apr 2006
Posts: 20,904
Chicago
oldbroad Online sad
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oldbroad  Online Sad
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Joined: Apr 2006
Posts: 20,904
Chicago
Yup! Even my browsing works right again!

Re: Steam Users Alert! - All Fixed! [Re: BrownEyedTigre] #1047669
12/29/15 04:15 PM
12/29/15 04:15 PM
Joined: Oct 2003
Posts: 9,474
Crazy Town
TLC Offline
BAAG Specialist
TLC  Offline
BAAG Specialist

Joined: Oct 2003
Posts: 9,474
Crazy Town
Thanks, Ana. wave12


<3 I am in love with Norman Reedus/Daryl Dixon <3
Re: Steam Users Alert! - All Fixed! [Re: TLC] #1047706
12/30/15 01:34 AM
12/30/15 01:34 AM
Joined: Nov 2000
Posts: 35,368
United Kingdom
Mad Offline
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Posts: 35,368
United Kingdom
That's good news, then. Thank you, BrownEyedTigre thumbsup12

Last edited by Mad; 12/30/15 01:34 AM.

Time : The Most Precious Commodity
Re: Steam Users Alert! - All Fixed! [Re: BrownEyedTigre] #1047873
12/31/15 10:39 AM
12/31/15 10:39 AM
Joined: Oct 2003
Posts: 9,474
Crazy Town
TLC Offline
BAAG Specialist
TLC  Offline
BAAG Specialist

Joined: Oct 2003
Posts: 9,474
Crazy Town
I'll have to look again sometime but I didn't see any games for mac. cry12


<3 I am in love with Norman Reedus/Daryl Dixon <3
Re: Steam Users Alert! - All Fixed! [Re: TLC] #1047875
12/31/15 10:41 AM
12/31/15 10:41 AM
Joined: Jul 2000
Posts: 50,854
near Yosemite
Marian Offline
Global Moderator
Marian  Offline
Global Moderator
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Joined: Jul 2000
Posts: 50,854
near Yosemite
Originally Posted By: TLC
I'll have to look again sometime but I didn't see any games for mac. cry12


I found this page here. There may be more - I don't know for sure. newyear

Re: Steam Users Alert! - All Fixed! [Re: BrownEyedTigre] #1047877
12/31/15 10:44 AM
12/31/15 10:44 AM
Joined: Oct 2003
Posts: 9,474
Crazy Town
TLC Offline
BAAG Specialist
TLC  Offline
BAAG Specialist

Joined: Oct 2003
Posts: 9,474
Crazy Town
Thanks Marian, I'll have to look through the list for old games I loved and want to play again. hearts HNY


<3 I am in love with Norman Reedus/Daryl Dixon <3
Re: Steam Users Alert! - All Fixed! [Re: BrownEyedTigre] #1047880
12/31/15 11:04 AM
12/31/15 11:04 AM
Joined: Dec 2007
Posts: 1,052
M
mj2c Offline
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mj2c  Offline
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M

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