Hi MaG or...am at FBI headquarters....this is after seeing Rose and needing item from John..talk to John..talks about Case..but no talk about Rose..does see lighter but John will not give it to her(need the lighter)..any help on this..thanks Chuck

To talk about Rose with John - you should have talked to Rose about John first.
Or you can try - to distract him by giving him the box of donuts and then take the lighter.

Hi MaG....that was it..the donuts..have moved on..thanks, Chuck

Wonderful. Enjoy the game.

Hi MaG..my enjoyment stopped...am at crime scene..see can numbers and what killer wrote...to click on three objects connected to victim
can click on noose(get words)on blood(get words)on table and get nothing..don't I need table to continue..what is happening..thanks Chuck

I can't remember but try moving the cursor on that table at center of room and see if you can find a hotspot.

Hi MaG...triedover and over to find spot for table..cannot. Did you know that using Space it shows all hot spots except nothing on table..would you have a Save around this point of game..thanks..Chuck

I sent you the nearest saves I have - one before and one after where you are now. I don't have exactly where you are in the game.

Hi MaG..got your Saves.....have done a lot of saves but can't figure this one out. I put them in game file(no other saves in this)..they have Save Case and Load Case..they each list number of saves that happen in game but I cannot copy your save into ether Case..can do my copy but Case has nothing that will accept this copy. Maybe someone can tell me how they placed a Save,,thanks, Chuck

Hi Chuck,

Find and open the Cognition _ Episode 1 saved game folder.
Check what is the last number in that saved game folder.
Download the 4 files I sent (2 each for one saved game).
Relabel the files with the same number as the last number of your saved folder.
Then do the other 2 - make them the last numbers.

Place those 4 renumbered files inside the open Cognition _ Episode 1 saved game folder.
Close all folders and play-load as usual.
Be sure to be careful about the spaces - no spaces.

Hi Mag...please tell me how to place these files in saved folder...like I said..I can copy them but nothing happens when I try to put them in folder...this saved folder is not like others...in this folder you cannot put other saves in it...if you know of anyone who has placed saves in this game,please let me know....thanks for your help...chuck

That's strange.
You cannot right click and select "paste" inside that folder or drop the file in the folder?
Can you check if there are any other Cognition folder - maybe at My documents folder.

Chuck, have you tried drag & drop, instead of copy/paste?

Also, if you have Windows 7 and after, the correct folder should be (this is the location saved directed from my Windows 7 laptop)
C:\Users\YOU\AppData\LocalLow\Phoenix Online Studios\Cognition _ Episode 1

*where it says YOU would be your specific windows username*

Hi MaG...the NDLVR note and says would be specific windows username...what user name are they talking about...not sure if have one just for windows...thanks Chuck..

Hi MaG...in this Save page the last number is not my last save..do I use number that is my last save..thanks, Chuck

Yes. Use the next number after your save number. Good luck.

Chuck, everybody has a username for windows, unless you have an old version such as ME. I think XP was the first that did, though I could be wrong because it's been years since I've used XP. I know positively that atleast Vista did. (most newer versions if you have only one account, it will automatically load that when you turn the computer on.) There are actually 4 ways to locate your username, you don't have to do all, but just so you can learn them incase you would want to do some of the others some time, I will list them all.

1. Click on the windows button in your computer's lower left corner. The start menu will have 2 columns. The left most one will have some of your programs such as your browser and other things of that nature. Next to that is another panel, which has the same background color as your bottom task bar (the bar that runs along the bottom of your screen, some people call it task bar, so call it program bar, my dad once called it the icon bar) This will have folder names such as My Computer, My Documents and things like that. Now, at the very top of this panel will be your user name and the user picture you have set in the computer's control panel. I went ahead an made a screencap and circled my username in red to show you what to look for: http://i68.tinypic.com/2hdcwg3.jpg

2. The next way you can also find the username is open up the computer's Control Panel. This is done by clicking the start button. On the right-side panel (like directed above) about half-way down you'll see Control Panel. The Control Panel can be viewed 2 different ways: by Category and by Icons. I have my set to be viewed by Category. In the category view, it is set up in 2 columns. On the right side, the top one is listed as USER ACCOUNTS & FAMILY SAFETY. Click the name of the category, then click User Accounts. Inside the user accounts, you can change information (such as password, user picture, account name and account type). When you go to this area, whatever user account you're logged into is what will automatically load.

3. Another way is to pull up MY COMPUTER through the start menu (this is in the right panel just like Control Panel). In my computer, go to Local Drive (C:), then near the bottom, open the folder labeled Users. If you have only one user account, there will be 3 folders here (one is hidden unless you have the hidden files and folders viewable, I will list how to do that below). In users, the folders you'll have is Default (this is the hidden one), Public and whatever your user account is.

4. Now this section isn't to specifically find the user name, but to get into the hidden folder I had eluded to in my earlier post about the game save folder. Go to your start menu and click the username at the top (as directed in the first option) There is a hidden folder which is only viewable once you've set the hidden files & folders to be viewable. To do that: Go to the control panel. In the search bar at the top of the window type Folders. 3 options will appear: Sync Center, Folder Options and HomeGroup. Under Folder Options, click Show hidden files and folder. When the folder options window pops up, the second category is Hidden files and folders (this is about half-way down). By default, windows has the Don't show hidden files, folders or drives selected. Just click the bubble next to Show hidden files, folders and drives, then click Apply and then OK. Now, in the window that popped up when you clicked the username in the start menu, there's a hidden folder (which is a little faded compared to your others such as Downloads, for instance) called AppData. Open that and there's 3 subfolders: Local, LocalLow and Roaming. Some programs and games save info here. To locate the saved folder I linked in my previous post, open LocalLow.

Now, most people use their first name for their windows user account, after this long explaination, I am assuming yours will probably be Chuck. If all of this didn't help, or you have any questions, feel free to ask

Hi NDLVR....thanks much for info..did it and is Chuck. Have been on PC's for a long time,learn something everyday..have System 8..Chuck

I personally have never had a system with 8 on it, so I don't know if it's directions would be different. I have access windows 7 and Windows Vista, but I would imagine that the Phoenix Online folder in LocalLow would be in the same place. Thank you for the reply/ I wasn't sure how accustomed to computers you were, put put that whole post together incase you weren't very computer savvy, and also if you just didn't know where to locate things

Thank you very much for taking the time to help.

Hi NDLVR.....on the user I just wasn't thinking...have over 300 games in my library and so many Users,etc.....I do the C: bit and again I might be confused but I see no game file as results...can you clear me on this...thanks Chuck...the Drag and Drop doesn't work...

Chuck,

Following NDLVR's folder info - C:\Users\YOU\AppData\LocalLow\Phoenix Online Studios\Cognition _ Episode 1:

- Open C drive.
- Open Users folder in that folder.
- Open your computer's name - I think you named it Chuck.
- Open the AppData folder.
- Open LocalLow folder.
- Open Phoenix Online folder.
- Open Cognition_Episode 1 folder.
- The save files should be in there.

Hi MaG...sorry, but opened my name Chuck..folder is empty..cannot continue...chuck correction..click Chuck folder..do not get Appdata..list of other things..chuck....one of them is...NTUSER..Dat file..if that means any thing...

Chuck, have you set the hidden files & folders to be viewable in the folder options?

The instructions I listed before for this were how to do it on windows 7, since that's what I have and know. I did run a google search on how to do it with windows 8:

https://kb.wisc.edu/page.php?id=27479

Thanks Jen.