Did you get an email from GOG about a two step log in? I don't want to click on it in case it's not from them.

I received this email, and as far as I know it's definitely legit.

Here is the GOG page that provides information about it.

I haven't received an email from them but earlier I went to GOG and typed in the wrong password (in a fit of mindlessness) and then when I typed in the correct one, afterwards, I was asked to do the "Are You a Robot" test !!

Gave me quite a shock

So I'll use your link, now Marian, thank you, and go see what's what

Thanks Marian; I guess we just have to wait until they send us the 4 digit code.

Yes, I got an email too.

If you choose Account at the top of a GOG page, then go to Orders and Settings, then go to Login and Security, you can see the two-step login and choose to enable/disable it. Disable is not recommended if you wish to have maximum security for your account.

Well, What a big flop !!

I enabled the new maximum security procedure as per the instructions and was promptly sent an email bearing my "code" but when I used the code I was told it was incorrect

So I tried again and was told it was incorrect a second time

Then I was warned that four incorrect attempts was IT !!!!

So now I have a customer support query active

Hi Mad,
It is weird that you already received the Code, according to the Email I received it is only supposed to start on Oct 24th, unless there are different dates for different regions, countries... Anyway, maybe that is why you got the error message...

I have no idea Starcom, what's going on, but I am at present still exchanging emails with someone from GOG Support in the hopes of getting it sorted.

So far, however, I am still a most Unhappy Bunny

Well Mad, I hope they Solve your problem ASAP, I hate seeing you as an "Unhappy Bunny"

Good luck and Keep us posted

I, too, received this email but have done nothing about it so far. I think I'll wait until your situation is sorted out Mad as I'm from the same area.

I'm doing like they said and waiting until October 24th.

I've never received the email some of you have described. My mess started just from trying to log-in - as I said in my earlier post

At the moment I am still in email contact with GOG Support but when the matter gets resolved I'll certainly be shouting about it from the roof tops

Mine went straight to my ISP spam filter. But I check it several times a day and found it right away.

I think I misread your post too Mad. So, after you were given the "are you a robot" test, you did get into GOG? And then enabled the security procedure? If that is the case, it would seem that's the problem because the email that you didn't receive says that they will enable it (not us). We can stop it before 10/24 from being enabled (I didn't follow the link to find out how) or disable it after 10/24. Maybe your problem will straighten itself out on 10/24 if GOG doesn't get around to helping you first.


Two-step login will be enabled on your account, on October 24th



On October 24th, we will start enabling Two-step login on all current accounts, with a goal to increase your account’s security. Once enabled, the first time you log in from a new device or network, we will send you an email with a unique code, which must be entered in order to proceed. If you’re using GOG mostly from home or work, you should only be required to use the Two-step code very rarely.



Our Two-step login process is very user-friendly, so we suggest that you give it a try, but if you do not wish to use it for some reason, click this link (before October 24th) or disable it in your Account Settings (after October 24th). However, we strongly discourage this, so please be aware that you would be doing this at your own risk.



To learn more about Two-step login and how it increases account security, please consult this FAQ.

My Humble account does this and it's a &^#$%! nuisance.
Apparently whatever method they're using to identify your computer involves something that is foiled by anti-tracking settings. It probably involves accessing browser cookies.

Whenever I try to log in at Humble, it gives me the same BS about "a different computer" and sends me an email with the code. This email is often delayed 5 minutes or more. I've had the code resent multiple times, only to have them all appear at once about 10 minutes later. Having to wait this long to log in is ridiculous.

This "two-step" authentication is not real two-factor authentication, which would require a combination of "what you know" (password or code) and "what you have" (a USB key or dongle) or "who you are" (iris scan or at least a fingerprint). Two "what you knows" are not two-factor.

Apparently GOG will allow you to opt out of this.
I haven't been able to find settings to "opt out" of it in Humble.

If you want to know more about "two-step" vs. "two-factor" authentication, here are a couple of links
http://lifehacker.com/the-difference-between-two-factor-and-two-step-authenti-1787159870
http://security.stackexchange.com/questi...re-a-difference

Since this isn't "game related" and becoming more technical I will move this to Glitches.

Thanks, BrownEyedTigre

Draclvr.
I check my Junk/Spam folders daily. The email has never been there. It has never been sent to me

oldbroad.
Yes. I did get into my account that day but only far enough to "enable" the new recommended log-in" procedure - which was the first thing I encountered.
How I now wish I had completely ignored it !!!!
Since then I haven't been able to access my account at all because the site doesn't recognise ANY of the myriad different security codes I have been sent.

Jenny100.
Oh, I'm aware I can disable the new log-in procedure but I need to get into my account to do so and at the moment I'm still jumping through whatever hoops I am sent - in order to try and GET in

Sounds like you have covered all the bases and are now at their mercy!

Sorry Mad.
I thought you'd gotten in.
I don't think anyone except GOG can help you if you can't get in.
I hope we don't all have this problem with being locked out on October 24.

Amen to that Jenny. It's making me feel like following their link to block it but really, I don't want to touch anything in there in case I make something bad happen.

Mad, I sure hope they get you back in your account soon! Just the thought of not being able to access my GOG, Steam, or Big Fish games really upsets me.

Hi.

Well a little earlier I was asked to supply a different email address (I was told "temporarily") and a PayPal ID Transaction detail - so I'm hoping complying with that request is going to speed things up.

And I, too, hope none of you have problems when the 24th arrives !!

Cheers.

Mad

A PayPal ID Transaction detail? Do you make your purchases with PayPal and this is to prove your purchases? Or else, what is this?

Because I was asked to use an alternative email address, the PayPal info was a requisite for confirmation of my identity.
[I do sometimes purchase games from GOG using PayPal.]

However, when directed by GOG Support to log in using the alternative email address I was refused entry because my password was incorrect.
So I reset my password, got it accepted, and tried to log in again.

Failure !!!!

After getting past the entering of my email address and new password, I was then asked to enter a dratted security code !!!! AGAIN !!!!

So now I'm waiting for GOG to respond with yet more advice

What an ordeal. I am so sorry for you!



The reason I asked about the PayPal thing is that I don't have a PayPal account so it is not something I'd be able to furnish if asked for.