Sounds good BrownEyedTigre and Ana.. Thank you for the help

Well at least we got the Launcher downloaded. 0=)

congrats to the winners, thanks ana and donor.

Congrats. This is a great game.

I can't download the down loader. I get error, access denied.

I tried too connie and you are correct it no longer works. Not sure why

Thanks Winfrey, thought it might just be me.

Still waiting for a solution. Thank you for your patience. I have no doubt that it will be solved and you will be playing your games shortly!

Not a problem. I'm just happy to have won it... I am sure it will all work out... this is Labor Day weekend and lots going on in the world.... thanks for handling this for us.

I'm also just happy to have won.

I know it will work out ... Thank you for all you do BrownEyedTiger and Ana!

Got an email from Xsolla starting download now. Yahoo, thanks to all.

I got the email, but still getting the access denied when I try to activate. The link doesn't work for me. I will remain patient, it could just be a problem on my end.

I work all day, but will check in when I get home. Please post if you were successful, still having troubles or didn't receive an email. If you didn't receive an email, please PM me your email address you used so I can send to them.

Ana

In the email under the code there is the word accept which should download the installer. Did you try that ? Then put the code in after you install the download.
I am downloading now it probably will take all day and night due to my internet speed. Will post when completed. Thanks for your help Ana.

Good morning all. I received a new key in my e-mail this morning and the game is now downloading.. Thanks for all the help

I was also able to download.

I received the e mail today, but when I click activate box in the email I get the message "This XML file does not appear to have any style information associated with it. The document tree is shown below.
<Error>
<Code>AccessDenied</Code>
<Message>Access denied</Message>
</Error>

I don't know what is going on, or what I might be doing wrong. Anybody got any ideas? Thanks.

I get the same message as dorf.

sorry to hear that connie, I thought I was doing something wrong, still could be, but I don't know what

I can only guess.
Is this game installing through Steam?
Are you meant to open the email using the Steam client?

No this is not steam and just an FYI I clicked on the link again and I get the same thing... must have timed out.... I am still downloading... perhaps when I get finished.. tomorrow.. I could put my .exe in Dropbox and give ya the link to it see if that works

removed

Winfrey, I installed the launcher from your link and activated the game. When I try to install the game the launcher stops working after it installs direct x. I tried several times. I even turned off malawarebytes. Thank You for trying to help, not sure what else I can do.

Connie, does your system meet the minimum requirements??

Here are the The Sinking City System Requirements (Minimum)
System requirements
MINIMUM:
OS: Win7/Win8/Win10 (64-bit)
Processor: Intel Core i3-4350 @ 3.6 GHz or AMD Phenom X6 @ 3 GHz
Graphics: NVIDIA GeForce 760 GTX, 2048 Mb/ATI R9 380X, 2048 Mb
Memory: 6 GB RAM
DirectX Version 11
Storage Available: 35 GB
Internet connection: required only on game launch

If it does perhaps checking to see if you have the latest driver for your video card.
Do you have Nvidia card? Do you have PhysX on your system?