Re: Internet
[Re: oldbroad]
#1313064
01/11/24 05:32 PM
01/11/24 05:32 PM
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Joined: Jun 2005
Posts: 20,882 Near St. Louis, MO
Draclvr
Reviews Editor - Hints/Glitches Mod - Site Support
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Reviews Editor - Hints/Glitches Mod - Site Support
True Blue Boomer
Joined: Jun 2005
Posts: 20,882
Near St. Louis, MO
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Yes, private.
What is your internet doing? Since you have a wired connection, it should be quite stable.
Gardens put to bed. Time for more reading and gaming.
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Re: Internet
[Re: oldbroad]
#1313076
01/11/24 10:55 PM
01/11/24 10:55 PM
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Joined: Jun 2005
Posts: 20,882 Near St. Louis, MO
Draclvr
Reviews Editor - Hints/Glitches Mod - Site Support
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Reviews Editor - Hints/Glitches Mod - Site Support
True Blue Boomer
Joined: Jun 2005
Posts: 20,882
Near St. Louis, MO
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Definitely sounds like something to contact your internet provider about. Did you try rebooting your router?
Gardens put to bed. Time for more reading and gaming.
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Re: Internet
[Re: oldbroad]
#1313080
01/12/24 12:33 AM
01/12/24 12:33 AM
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Joined: Jun 2005
Posts: 20,882 Near St. Louis, MO
Draclvr
Reviews Editor - Hints/Glitches Mod - Site Support
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Reviews Editor - Hints/Glitches Mod - Site Support
True Blue Boomer
Joined: Jun 2005
Posts: 20,882
Near St. Louis, MO
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When I lose my internet because of a power outage out here in the country, it's miserable!
Gardens put to bed. Time for more reading and gaming.
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Re: Internet
[Re: oldbroad]
#1313361
01/15/24 01:29 PM
01/15/24 01:29 PM
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Joined: Jun 2005
Posts: 20,882 Near St. Louis, MO
Draclvr
Reviews Editor - Hints/Glitches Mod - Site Support
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Reviews Editor - Hints/Glitches Mod - Site Support
True Blue Boomer
Joined: Jun 2005
Posts: 20,882
Near St. Louis, MO
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Well, that probably explains it then. Hope they get it figured out soon because their customer base is huge!
Gardens put to bed. Time for more reading and gaming.
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Re: Internet
[Re: oldbroad]
#1313456
01/17/24 02:47 PM
01/17/24 02:47 PM
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Joined: Jun 2005
Posts: 20,882 Near St. Louis, MO
Draclvr
Reviews Editor - Hints/Glitches Mod - Site Support
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Reviews Editor - Hints/Glitches Mod - Site Support
True Blue Boomer
Joined: Jun 2005
Posts: 20,882
Near St. Louis, MO
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Good luck... I'd rather take a beating than deal with AT&T "customer service."
Gardens put to bed. Time for more reading and gaming.
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Re: Internet
[Re: oldbroad]
#1313575
01/19/24 09:00 AM
01/19/24 09:00 AM
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Joined: Aug 2000
Posts: 1,671 Near Walt Disney World
Orion
Addicted Boomer
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Addicted Boomer
Joined: Aug 2000
Posts: 1,671
Near Walt Disney World
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Hi oldbroad! Give AT&T a call if you have not yet called I had to call them yesterday because my internet speeds were not up to par. Using this AT&T Official Internet Speedrun Test I was only pulling 200mbps instead of 800+ on the new computer hardwired. The automated system answered the phone. After locating our account it asked me to tell it what was wrong. I answered "internet speed". it ran a test on our system and found nothing wrong with it and then connected me to a representative. Two rings and I was talking to support. It turns out my "nic card" could be the culprit. The W10 was getting those high speeds but not the W11. I have to call Geek Squad today. AT&T has always been very helpful and quick in solving our issues. They might even be able to tell you it is the weather or outages There are a few support numbers out there. This is the number I used . Scroll down to the bottom, you will see the "Give us a call" I was on the phone for 30 min with them running tests on the system and us narrowing it down Anyhow give them a call. They have also upgraded their modems not too long ago, at least the fiber optics modems. Ask them about that. You could be due for a new modem
It's never too late!
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Re: Internet
[Re: oldbroad]
#1313583
01/19/24 10:01 AM
01/19/24 10:01 AM
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Joined: Jun 2005
Posts: 20,882 Near St. Louis, MO
Draclvr
Reviews Editor - Hints/Glitches Mod - Site Support
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Reviews Editor - Hints/Glitches Mod - Site Support
True Blue Boomer
Joined: Jun 2005
Posts: 20,882
Near St. Louis, MO
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Orion, you have got to the first human I've every heard of who had a positive customer service experience with AT&T! My normal experience is hours, not minutes!
I recently upgraded my speed to 100 Mbps and wasn't getting it on my desktop. My network adapter card is an 802.11 ac protocol which is more that fast enough for it. I had a USB 3.0 network adapter here which I use for trouble shooting computers I work on. It is the same protocol. I switched over to the USB adapter and boom! Got my speeds! Who knows.
Hope you get some answers, oldbroad.
Gardens put to bed. Time for more reading and gaming.
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Re: Internet
[Re: oldbroad]
#1313594
01/19/24 12:28 PM
01/19/24 12:28 PM
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Joined: Aug 2000
Posts: 1,671 Near Walt Disney World
Orion
Addicted Boomer
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Addicted Boomer
Joined: Aug 2000
Posts: 1,671
Near Walt Disney World
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I never seem to have any trouble with AT&T Drac but other calls made to support.....Yeah it can be a pain, one time I was told an hour wait. I hung up and tried again later. That support number could by key
I will look into that USB adapter after I call Geek Squad with this problem. It could be the nic card. If I need any further info on this adapter I will start another thread. Thank you Drac
It's never too late!
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