Re: Big Fish problems
[Re: momn8or]
#179540
07/23/07 12:31 PM
07/23/07 12:31 PM
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Joined: Jan 2001
Posts: 491 Port Orchard, WA USA
HorseDancer
Settled Boomer
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Settled Boomer
Joined: Jan 2001
Posts: 491
Port Orchard, WA USA
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They just changed their whole system. I don't like not being able to load the games into C or D drive, and wrote to them about it. They are working on it and they are really helpful and nice folks.
I went and tested a new project that they are working on, and it was really fun. Signed a waiver that does not let me tell about it though.
I am sure they will get the problems fixed and help you with your game.
HorseDancer
Happy Trails! HorseDancer
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Re: Big Fish problems
[Re: HorseDancer]
#179843
07/24/07 07:46 AM
07/24/07 07:46 AM
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Joined: Apr 2004
Posts: 48,908 Alabama
looney4labs
Sonic Boomer
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Sonic Boomer
Joined: Apr 2004
Posts: 48,908
Alabama
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Lisa, let us know how it works out. Horsedancer, I'm with you. I'd like to be able to download the games to my D drive, not my C. I hope they get that worked out soon 
"Dogs are not our whole life, but they make our lives whole." -Roger Caras
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Re: Big Fish problems
[Re: momn8or]
#180115
07/24/07 04:59 PM
07/24/07 04:59 PM
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Joined: Jan 2004
Posts: 84,236 In the Naughty Corner
BrownEyedTigre
The Sassy Admin and PR Liaison
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The Sassy Admin and PR Liaison
Sonic Boomer
Joined: Jan 2004
Posts: 84,236
In the Naughty Corner
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I would guess that they gave you another game credit because they ran out of suggestions on how to fix it Momn8or.  My only suggestion is to email them again or purchase the game from another site. At least BigFish was kind enough to reimburse you. Ana
Don't feed the Trolls
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Re: Big Fish problems
[Re: BrownEyedTigre]
#180770
07/26/07 12:44 AM
07/26/07 12:44 AM
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Joined: Mar 2007
Posts: 516 Ontario, Canada
Ellimay
Settled Boomer
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Settled Boomer
Joined: Mar 2007
Posts: 516
Ontario, Canada
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I tried d/l Dream Chronicles trial and Dream Day Honeymoon. Both got major errors. Dream Honeymoon crashed my system. Major probs. with bigfish right now I think. Never had probs. with them before. Don't know where to try and d/l the trial of Dream Chronicles elsewhere anyone know??? 
Last edited by Ellimay; 07/26/07 12:44 AM.
Elli
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Re: Big Fish problems
[Re: Ellimay]
#180802
07/26/07 05:08 AM
07/26/07 05:08 AM
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Joined: Jun 2004
Posts: 27,907 Texas
texaslady
The Mischievous Moderator
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The Mischievous Moderator
Sonic Boomer
Joined: Jun 2004
Posts: 27,907
Texas
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Elli try playfirst and see if they offer Dream Chronicles. I'm pretty sure someone told us about that earlier this week. Good luck
Sue
Yesterday is but today's memory, tomorrow is today's dream. Kahlil Gibran
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Re: Big Fish problems
[Re: looney4labs]
#180926
07/26/07 11:42 AM
07/26/07 11:42 AM
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Joined: Apr 2007
Posts: 79
jzt
Shy Boomer
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Shy Boomer
Joined: Apr 2007
Posts: 79
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Lisa, let us know how it works out. Horsedancer, I'm with you. I'd like to be able to download the games to my D drive, not my C. I hope they get that worked out soon Does anyone know if they will be fixing this major problem so you can download and install anywhere?
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Re: Big Fish problems
[Re: momn8or]
#181047
07/26/07 05:06 PM
07/26/07 05:06 PM
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Joined: Jan 2001
Posts: 491 Port Orchard, WA USA
HorseDancer
Settled Boomer
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Settled Boomer
Joined: Jan 2001
Posts: 491
Port Orchard, WA USA
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Hi, I d/l Dream Chronicles from Big Fish and have not had any problems either with the demo, or after I purchased it.  I would try again and then look carefully at the error messages if any - and get back to Big Fish. They do respond personally to e-mail. I can check again, but they did say they were working on it.  HorseDancer
Last edited by BrownEyedTigre; 07/26/07 06:00 PM. Reason: Combined Stacked posts
Happy Trails! HorseDancer
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Re: Big Fish problems
[Re: texaslady]
#181160
07/26/07 09:41 PM
07/26/07 09:41 PM
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Joined: Mar 2007
Posts: 516 Ontario, Canada
Ellimay
Settled Boomer
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Settled Boomer
Joined: Mar 2007
Posts: 516
Ontario, Canada
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Thx Sue will do. Got an email from Bigfish telling them my prob. They said that some games have violation error in Windows and they are working on building something to make them work. 
Elli
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C: drive issue...
[Re: momn8or]
#181845
07/28/07 07:38 PM
07/28/07 07:38 PM
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Joined: Jan 2001
Posts: 491 Port Orchard, WA USA
HorseDancer
Settled Boomer
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Settled Boomer
Joined: Jan 2001
Posts: 491
Port Orchard, WA USA
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My response from Big Fish: Response (David Chang) 07/27/2007 02:18 PM Hi Judy,
Thanks for your interest in Big Fish Games! Currently you can only install our games on the C:\ Drive instead of other drives. We are aware that this is a issue for many of customers and are working to add a feature in future versions of the Game Manager that will allow you to install games to other drives. Please look for this feature in the coming weeks. In the meantime, we appreciate your patience on this matter. You can try downloading a trial game in a few weeks in order to test if this feature has been implemented. It is still not possible to put our games on discs at the moment, as we use protection features which make it harder for our software to be pirated. I hope that this solves the problems that you've been encountering and gets you back to playing your games. If you are still continuing to have issues, please let me know. I'd be more than happy to further assist you! Have a great weekend. My 2nd request to be able to load to something besides C: Drive. Customer (Judy ****) 07/26/2007 04:06 PM I inquired right after you changed the d/l format about enabling installation on my D or E drive. I am involved in a discussion on Gameboomers on this subject, and told folks that you were working on this issue. What progress has been made? I need to be able to load to another drive besides my overly full C drive - or possibly put the game on a disk?
I will relay your response to Gameboomers!
Thanks,
Last edited by BrownEyedTigre; 07/28/07 07:53 PM. Reason: Edited Personal Info
Happy Trails! HorseDancer
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