Re: 10 HOGs in one central location
[Re: Tammy64]
#293877
03/14/08 12:16 PM
03/14/08 12:16 PM
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Joined: Apr 2004
Posts: 48,908 Alabama
looney4labs
Sonic Boomer
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Sonic Boomer
Joined: Apr 2004
Posts: 48,908
Alabama
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Tammy, have you tried their chat help site? It's available today, but not on the weekend. Does it ask you for a name? If so, did you try putting in a different name? Have you cleared your cache/cookies? If you haven't heard back from the email support, I'd email them again. Usually I hear from them within 48 hours but occassionaly it takes longer. Did you check your spam to see if their answer is there? 
"Dogs are not our whole life, but they make our lives whole." -Roger Caras
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Re: 10 HOGs in one central location
[Re: Tammy64]
#293908
03/14/08 01:28 PM
03/14/08 01:28 PM
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Joined: Oct 2007
Posts: 399
BFG-Guy
OP
Settled Boomer
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OP
Settled Boomer
Joined: Oct 2007
Posts: 399
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Tammy - Are you on Comcast? They were blocking us for 5 days but it is now fixed.
If not please resubmit, as our email queue for support is at about 16 hours now so somehow yours was missed.
BFG-Guy  "A New Game Every Day!" keeps boredom away.
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Re: 10 HOGs in one central location
[Re: looney4labs]
#294285
03/15/08 06:43 AM
03/15/08 06:43 AM
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Joined: Oct 2005
Posts: 1,057 Central Islip NY
thracia
Addicted Boomer
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Addicted Boomer
Joined: Oct 2005
Posts: 1,057
Central Islip NY
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Thank you so much Big Fish, and BFG-GUY for all the great games. It's so nice nowadays for the consumer to actually get what they want. It is a credit to you and your company. You really seem to care about making your customers happy, no matter what type of games they play. You do a great job of pleasing all of the people all of the time. Keep up the good work.
thracia
~Didi~ There will come a point in your life, when you realize what really matters, what never did, and what always will. Unknown
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Re: 10 HOGs in one central location
[Re: thracia]
#294512
03/15/08 01:15 PM
03/15/08 01:15 PM
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Joined: Oct 2007
Posts: 399
BFG-Guy
OP
Settled Boomer
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OP
Settled Boomer
Joined: Oct 2007
Posts: 399
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As a former game developer (I built 15 games including Mahjong Towers, Word Wizard Deluxe, Word Search Deluxe, Top Ten Solitaire, Bursting Bubbles, Brag, Brag , and more bragging  ) download games do not use browser cache or cookies (they technically cannot) that is what browser game use. Download games use computer registries or config or txt files in the game's install directory. Registries are impossible to decipher usually, but "polite" games delete the registries they created when you uninstall. Some do not, and it does not hurt your computer but can clutter your registries. Reinstalling your OS is the only way to truly clean registries, but like I said, have remnants in your registries is more of an impolite practice and does not affect your computer's performance unless there are literally 10's of thousands of extra registry entires. That said if a game leaves registry entries in place after uninstalling, it can affect the game when you reinstall it (like remembering your progress the last time you played). The "U3 Games" we launched last week are extremely polite as they ONLY write to the USB U3 thumb drive (nothing is written to the computer's hard drive. Thus those are the only guaranteed truly mobile games you can plug into any computer adn continue playing where you left off. http://sandisk.bigfishgames.com/Just your technical "nugget of info" of the day to make future trouble shooting easier!
Last edited by BFG-Guy; 03/15/08 01:21 PM.
BFG-Guy  "A New Game Every Day!" keeps boredom away.
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Re: 10 HOGs in one central location
[Re: looney4labs]
#295598
03/17/08 10:02 AM
03/17/08 10:02 AM
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Joined: Nov 2007
Posts: 1,372 PA, USA
misa
Addicted Boomer
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Addicted Boomer
Joined: Nov 2007
Posts: 1,372
PA, USA
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Re: 10 HOGs in one central location
[Re: Hollister]
#296033
03/17/08 09:48 PM
03/17/08 09:48 PM
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Joined: Apr 2006
Posts: 832 Indiana
Koalanut
Settled Boomer
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Settled Boomer
Joined: Apr 2006
Posts: 832
Indiana
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Thanks Hollister!
I enjoyed reading your reviews. I loved Sydney and Miss Terri Tale and am seriously considering buying another credit for Escape the Museum. I mostly agreed with your reviews,and for mostly the same reasons. Thanks!
Koalanut
So many games, so little time....
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