Well here's another fine mess I've gotten myself into. Tried to download a game that I bought this morning, I wouldn't download,so I now want to get it off my charge card and I can't get a human at encore. What do I do now?

Hi ssouping -- calling the store you bought it from and/or emailing them is probably the best idea. I'm not sure what else to advise you.

I meant IT would not download. TY

I knew what you meant!