I got my mug today too and it was in perfect condition. Thanks BFG-Guy!

My mug arrived today (I live in Port Orchard, WA) and it is perfect!

Thanks so much BFG :winter:

I just got my mug and having a cup of coffe as I'm sending this (of course in my new mug).I want to thank you BFG-Guy for the mug and all the great games you put out, as they help the time go by as I'm stuck in the house. Keep them coming. Thanks again for everything you do for all of us.

My mug came today and fortunately is in one piece. No picture yet, so I guess that ships separately. Big Fish sent me a postcard though, with a disappearing female Ghost in front of Ravenhearst mansion. You tilt the card a little and the ghost disappears, tilt it back, and she fades back into view.

I got my game today too! I'm going to give it to my daughter-in-law as a stocking stuffer. She'll love it. She's never played a HOG.

How do you get a mug? Or is it random?

Thank you Big Fish!

I got my mug today also but like Connie mine was also broken in four pieces. The box was totally smashed. Is that how our postal service who keep raising postage treat our packages.

On the bright side I also received a gift certificate for the free game of Hidden Expedition Titanic to give to someone. Only problem is I don't know anyone that I can give the Ravenhearst game or gift certificate to.

Thank you BFG

Lori

I recieved my mug today. It was in one piece gonna have some chicken soup out of it tonight. Thank you BFG. Trisha

I got my mug, too. I guess it may depend on who your postal workers are and how careful they are with the boxes. I would call your local postmaster and complain.

I thought the same thing, Trisha. I will make a good soup bowl since I don't have one. I can have dinner and play big fish games. :0)

Thank you Big Fish! Merry Christmas to me.

P.S. I got the Hidden Titanic game. Now I just have to find someone to lure to Big Fish Games.

I got my free Ravenhearst cd and it will make a great Christmas gift to someone who loves Big Fish as I do. Ravenhearst was the first game I bought from Big Fish and can't say how many games I've bought since then. Thanks, Big Fish.

Carlahelp

Thank you BFG, what a wonderful surprise.

I got a gift certificate for Hidden expedition Titanic.Thank you BFG.

Hurray! My Big Fish mug arrived today. It was packed with styrofoam peanuts and arrived unbroken. Postal workers must really have to try hard to break these mugs, but apparently they occasionally can abuse the box enough to "Get 'er done."

What a nice pic of Felix. The mug is so huge I think I'll use it for soup and chili instead of coffee. If I drank that much coffee I wouldn't be able to sit at the computer and play games. I'd spend all day running down the hall to the bathroom.

Incidently, to those who didn't receive a mug yet, it was an Octoberfest promotion at Big Fish. You had to buy certain games to qualify for gifts. I even bought an extra game on the final day just to be sure I got my mug. It's much more valuable to me than the finest china because it has my favorite fish on it.

I also received the full version of Ravenhearst and now I must decide who the lucky recipient shall be - probably my best bud since she and her daughter are HOG nuts too.

Thanks Big Fish - you rock!

Bummer, I missed that one. I have the cd that was sent, but October was a busy month for me and I never really looked at the it. Oh well, maybe next time.

If your Mug came broken, contact customer service and we will get you out a new one. We were worried and got a guarantee from the supplier to replace broken ones so BFG just has to pay additional postage. Ideally we would require some sort of evidence, but when in doubt we always trust that our customers are honest and will make you whole (Connie !)

Thanks BFG-Guy, BFG goes above and beyond on customer service. I really appreciate all you do for us gamers.

.... just like we trust BFG for all our gaming needs.

To be sure you have to buy a lot of games to get any gift of value from them, because all I got was the fish. I have purchased a bunch of their games but I guess not enough. I have all the MCFs except the newest Ravenhearst, many of the other hidden object games, Nancy Drew's 'Phantom...' and 'Ghost in the Sheets' from them. The fish just doesn't do it for most adults, I think.

I'm jealous BubbaJake. This adult would love to have a big fish to set next to the scarlet dragon that guards my computer screen.

Bubbajake, the folks here are talking about mugs/magnets/pictures they earned Here.

Anything you get that was not part of your original agreement is great! The only thing you should take for granted is getting what you paid for. To download your game.

ana

I agree Ana I never have had any of the other game clubs do any of the things BFG does. The other clubs are polite and all but BFG goes out of their way to make their customers happy. I am very proud to be a BFG club member. The price we pay for the games is awesome. Thank you BFG. Trisha

My mug came yesterday, but it was broken. I contacted customer service and talked to Greg and they are replacing it, no problem. Thanks BFG!

ps...BFG-Guy, I could put a picture of my mug up on Flickr!

Bubba, I wish I had the Fish in stead of you. I would love it and I am an adult, 76 years old. BFG has been so great to their customers, especially with the price of games. Just my opinion that no one ask for.

Patsy

If we all waited for our opinions to be asked for, there would be a lot less posts on Gameboomer forum threads. Come and share your wisdom with us any time. That's how we get to know each other.

Thank you Scarlet Dragon for the nice reply.

Patsy, we love opinions

As long as we all respect other's points of view, that's what keeps the forum going and makes it interesting