I'm completely stuck and have even used the walkthrough to no avail!!I'm nearing the end of the game and I have found all the drugged guards etc. I had the key to the weapons room but when I try to unlock the door the key disappears and the door still won't open. I followed the walkthrough but still no luck. Can anyone tell me what is wrong?

Hi cazol,

Are you standing close enough to the door to unlock it? The SH games are fussy with regard to positioning, so try adjusting where Holmes is standing.

Double check that you are at the correct door. Do you have more than one key in your inventory? Make sure you're picking up the correct key if so.

, let us know how you get on.

Yes I have the right key (or did cos it went away - I'll try the positioning again - but I got a bit dizzy trying every which way!! I'll let you know if anything happens. Thanks

Thank you so much MaG -I DID IT!!I took your advice and tried it slowly and carefully and the door opened!! You are my superstar xxx

Rushes - you are my knight in shining armour!!

Great, cazol. Enjoy the game.

Woohoo! That's great, cazol.

Hi, I'm stuck in the beginning,after the robbery of the painting.I've checked all the galleries,looked at all the paintings except one. I can't get the eye to appear.It's in the Flemish Artists Painting. Consequently, the guard doesn,t appear.I can't go any further. Please help
Betty

Hi Betty,

Can you clarify - are you waiting for the guard to appear with the ladder? Or is this a different guard?

Yes, that's right.

Thanks. You don't need to examine all the paintings at this point, but make sure that you have done the following:

Examine (with magnifying glass) and measure (with tape, so Holmes will note the size) the footprints:
In front of the crown jewel painting
On the right side of the stairs (examine all prints, Holmes comments)
In the Restoration room (2 sets)
Outside the Director's office (make sure Holmes mentions Velmont)

Look at the rug and glass ceiling in the Restoration room.
Examine the rubber marks on the floor where the Fighting Temeraire was hung (English gallery). Look up at the note on the ceiling.

, let us know if you still have problems.

Hi, I've done all that.I've talked to the Director several times ,but the guard will not show up.Maybe I should check the tech forum for patches or find out if there are any glitches.I can't think what else to do,
Thanks Betty

This is a really picky area of the game, it may be that you've missed measuring/examining a footprint somewhere along the line. You could try rechecking all prints just to make sure.

I have a saved game directly after the ladder has been returned, I'll gladly e-mail it across to you if you would like it.

Hi, finally got by the footprints.Didn't realize you have to click on them to get further info. Thanks,
Betty

Great that you got through, Betty. Have fun with the rest of this great game.

Hi, stuck again. can't find the books on drink or drunk.been up & down looking & can't get the hand to appear.any suggestions?

Betty

Hi Dusty,

You might need to crouch down while looking in this area, see if that helps to get the hand cursor.

Hi Rushes,
I've tried that. Do you have to be right in front?I tried sideways & that didn't help.I tried the third column from the stairs & 3rd from the other end.nothing seems to do it.

Betty

You should be checking the 3rd column along from the start of Area E. As it's the 6th row then the book should actually appear on the top shelf, so you won't need to crouch after all.

Thanks Rushes -got it.

Betty

Great!