Hi Rose. I too bought this game from BFG and have not started it yet, got 3 with that 30% discount last week. If you 'quit' the game and do not exit out of BigFishGames page check for "tips" (it is highlighted in light blue so it is a link) to the chat forum, scroll thru the first 1-4 topics at the top and see if there is a walkthru you can link to....I do that when I get stuck like this and if the walkthru does not give the help you need I scroll further down the web page and see if anyone else who played the game had the same problem - usually the 'title' of the 'chat' names the problem involved - and had to do this twice with Deadtime Stories which I just finished last night, sure enough other players were stuck same place as me and an answer/solution was posted/replied. Also, if you are stuck in a puzzle and see that indicator -Deadtime Stories was at the top- there is a "skip" option for the puzzles for those who choose to skip past it/them. Hope this all helps...happy gaming!
Love, Betty Lou