Well, I tried to purchase the download version of this game (link below), following Ewil02's very helpful instructions and hit a snag with my credit card. Apparently, the GamerUnlimited (Metaboli) website has a problem processing the 3 digit security code on the back of my card (at least, that's what my credit card customer service says) -- so I can't purchase the game.

Has anyone else attempting to order from the US using a credit card (not Paypal) had this problem?

http://gamerunlimited.gamesplanet.com/kaufen-downloaden-pc-spiele/Gray-Matter-2194-14.html

Thanks, Becky... For letting us know...

I was going to attempt to buy it also..

When I bought Tale of a Hero...The processing required the security code also. Luckily it went through ok..

I guess I will wait till Feb

Darleen03 -- I think it's possible that credit cards from other banks might work. It's at least worth a try when you're ready, to see if the problem is widespread or just occasional.

There's someone over on Adventure Gamers who ran his order through and then afterward his order was deleted by Metaboli; however, it's unclear to me what payment method was used.

I bought the game no problem from Gamer unlimited but I'm in the UK & did use PayPal.

I had some problems initially with my security settings not allowing me to download it - I eventually got over that & have the game sitting there. But, I can't play anymore than the opening cut scene because as it turns out the PC I'm using at the moment isn't quite upto the system specs so please be sure to check yours out before thinking of buying it.

I've wasted my money & it's my own fault as I'm a great advocator of waiting for the disc version but I just went ahead on impulse as I didn't want to wait!

Hopefully when the disc version comes out in February I will have my other PC (which does have the right specs) up & running!

I'm so sorry chrissie!

Well, in the don't-make-assumptions category, I had assumed that since the Gray Matter download site had its own credit card ordering system, that then Paypal was just for Paypal users.

Wrong!

I just bought the game via Paypal, but using their credit card system for non-Paypal members. I'm downloading now as we speak!

I'm pleased Becky that you were eventually able to buy the download of the game & look forward to your thoughts on it.

I loved the style of the opening cut scene & the music & couldn't see anything wrong with the graphics which I've seen criticism about but of course I haven't seen any more than that! The manual was in German which I tranlated via Google & just looking at that the game just looks to be so intricate & intriguing:

I'm hoping that if I hurry up & get my other PC up & running I might be able to negotiate the download for that - but if not - oh well!

That's great, Becky. I'll be very curious to hear what you think of the game!

Thats Great news , Becky...

I don't use paypal, but I will try with my credit card next week...

Hope you love the game, and is having much fun...

What are the specs for Gray Matter.
Richard

That's good news, Becky. I'm beginning to think that this is a geographical thing. I initially went to amazon.de to buy the box game (including the shipping fees) and was told when I went to checkout that they can't deliver the game to my address (US). I hadn't had any problems before with ordering from amazon.de (I bought BOUT from them). That's when I found the Gamer Unlimited site. I think that if you input an American bank card (or UK), it may deny the purchase. The reason the Paypal payment circumvents it is because they take you to the French Paypal site to pay (at least that's where I went). Bottom line is you may have to go through Paypal.

Hi Richard- Here's what they have at the Gamer Unlimited site- I also checked at the dtp site, and they just say TBD.



Systemvoraussetzungen
OS : Windows XP / Vista / 7

CPU: Dual Core 2 GHz

Speicher: 1 Gb

Grafikspeicher: 512MB, Radeon HD 5570

HDD: 2.5 Gb

Hi kjos

The minimum specs for the game are:
Windows XP/Vista/7 with Net Framework 2.0
1.4 GHZ Pentium 4 processor
512 MB RAM
128 MB Direct X 9 compatible graphics card - from ATI Radeon 9800 Pro, Nvidia Geforce 6200TC and Intel GMA X3200
16 bit DirectX 9 compatible soundcard
6.5 GB hard disc space

Hope that helps!

N.B. That is from the game manual. Ewil02, perhaps there should be more info than that before you buy but if I'd paid attention to the info available I would have realised that the graphics card I have wasn't upto it!

thanks so much I'm way over the specs. Now I have just to wait until Feb. to get the game.
Richard

I have a Nvidia Geforce7800gs,do you think it will work?

re: Will this game work on my computer?
I have seen this question come up several times on this forum and others whether such and such game will work on "My computer", just to let you know that it has happened to me with a few games that I bought where it was not playable on my present machine and yes, I was frustrated, but then, when I calmed down, I just simply put that game aside with a note:
"Game(s) to be played later when I upgrade and/or buy a new machine", this way I had "New games" to play later on.
Why do I do this, well Good Adventure games are getting harder and harder to come by, especially the Boxed version, so this way, at least I have the game in my Archives and available for future use.
I hope this makes sense and I apologise if it doesn’t.
Ray

To get all the Gray Matter download info in one post:

Here is the download link for Gamers Unlimited (a Metaboli affiliate) which will allow you to download the German version of Gray Matter, which also includes the English version.

The site is a German site, so all the instructions are in German. Ewil02 has supplied excellent directions in English for the process:



I was unable to pay for the game by using the site's direct credit card payment (this may be a problem for credit cards from US banks because of the security code on the back of the card) -- instead I clicked on the Paypal option, and was then able to use my US credit card with no problem via Paypal (you do NOT have to be a member of Paypal to use the Paypal credit card option).

I received 2 emails about the game -- the first came immediately confirming the purchase. The code for activation followed about 12 hours later.

You are given a choice during the download/installation process of the language you want to use -- English actually was the default when I did this.

I suggest keeping a page open with Google Translate during the process, so you can copy and paste text in German and have it translated into English, making it easier to read the website if you have any questions, and also making it possible to read the emails when they arrive.

I used the option to download the files individually. Total download time was just under an hour and a half, using a cable modem.

With the current currency conversion, the download cost $49 USD.

I am trying to purchase Gray Matter per Becky's instructions and after I submit my payment method it gives me a popup which says your payment is processed and just hangs there. I have closed out and tried again,,, still hangs. Closed out again and tried paypal and still hangs. Any ideas?

I sure hope I haven't been charged 3 times.... lol

Hi Kate- Did you get any emails? I received 2 emails from Gamer Unlimited- one for the set up of the account (username and password), and the other to confirm the purchase-that second one had the download links for the files and the unlock code for the game. I also got a receipt from Paypal for the payment to Gamer Unltd.

Hi Ewil02,
I can't get past the payment page when ordering. It just hangs there and won't move on....

Hi Kate-

Yeah-It looks like you are having the same credit card problem that Becky had. It sounds like you already tried the Paypal option, but I'd restart your computer, start the order process and hit the Paypal button like Becky did above and see if it does the same.

Interestingly enough, Amazon.de seems to have fixed their problem with sending the "boxed" version to the US -- at least for the Collector's Edition of the game.

Is anyone else having the same problem as Kate? I'm curious if it's a widespread issue.

Here is an update.
I finally got through and placed my order. I got the email to download it and started the download. The first bin file took almost 4 hours, which should have told me there was a problem. I have a high speed connection.... but I thought maybe there was a problem on their site. Went to download 2nd bin and after 2 hours the connection went dead. Pulled my hair out for an hour trying to figure out why I couldn't get back online and finally gave up and went to bed.
Woke up and internet was fixed. Seems there was a huge server outage for Comcast and not my PC.
got online and received an email that my payment was rejected.... Don't know why and don't know what to do. Sent an email to support and waiting to hear back. Hope they can read English.

Kate -- did you pay via the credit card option on Paypal? If you didn't pay that way, your card might have been rejected because there's an (apparent) incompatibility with some European sites and the 3 digit code on the back of cards that come from US banks.