Hi everybody
I hope someone played this game, because I need some advice. I'm stuck at the third floor, then I'm entering I'm hearing a ghost voice saying "poor poor Roxanne". Then I'm supposed to head to stairwell and hear other ghost voice or see a ghost I don't know that exactly, but I can't hear anything by stairwell,cause then I'm recording sounds, Kelly reports back, that she haven't heard anything special. I'm really lost, please help.

Hi Silvia,

This excerpt is from the official Delaware walkthrough:

Right after the discovery in the basement, Kelly calls. Delaware tells her he’s found the bodies of Victoria and Katie. Kelly has information about the maid, Roxanne Black. She tells him she died in the third floor stairwell. Delaware heads back upstairs to the third floor stairwell.

Upon arriving at the scene, Delaware sees images of the event. A young woman in a maid’s uniform at the bottom of the stairs, lying on the floor with towels tossed about. The image fades out and leaves the shadow figure on the floor where the body was found. A noise is then heard. It’s unintelligible, but loops over and over.

This is a mystery that can be solved with the recording unit of VIC. Delaware pushes the RECORD button on the device and automatically contacts Kelly.

Does that help clarify this part of the game? Perhaps you need to move further into the stairwell to see the images and hear the sounds?

Thanks for the advice, I'm going to give it a try

Let us know if you still have problems.