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Gray Matter Installation error #704763
03/06/11 08:12 PM
03/06/11 08:12 PM
Joined: Dec 1999
Posts: 173
Ottawa, Ontario, Canada
J
Josee Offline OP
Settled Boomer
Josee  Offline OP
Settled Boomer
J

Joined: Dec 1999
Posts: 173
Ottawa, Ontario, Canada
Hi. Brand new, out of the box and it won't install properly. When I go to launch the game I get the following message: The program can't start becasue d3dx9_43.dll is missing from your computer. Try reinstalling the program to fix this problem. I have uninstalled and reinstalled with same error. I have a DELL Inspiron 1545, Window 7, Radeon 4330.

Can anyone help?

Re: Gray Matter Installation error [Re: Josee] #704766
03/06/11 08:26 PM
03/06/11 08:26 PM
Joined: Apr 2006
Posts: 7,803
The Country
Winfrey Offline
BAAG Specialist
Winfrey  Offline
BAAG Specialist

Joined: Apr 2006
Posts: 7,803
The Country
That is strange... usually the game checks and loads any DX you don't have... do you have the option to run Direct x when you load the game. It usually will ask you. If not look at this link it should help.

link


Would that I could be the peacemaker in your soul that I might turn the discord and the rivalry of your elements into oneness and melody
Gibran
Re: Gray Matter Installation error [Re: Winfrey] #704768
03/06/11 08:29 PM
03/06/11 08:29 PM
Joined: Oct 2000
Posts: 40,644
southeast USA
Jenny100 Offline
GB Reviewer Glitches Moderator
Jenny100  Offline
GB Reviewer Glitches Moderator
Sonic Boomer

Joined: Oct 2000
Posts: 40,644
southeast USA
Even if you already have DirectX 9.0c (or later) on your computer, it may not have all the DirectX dll files that are necessary for a particular game -- especially for a newer game. If the game didn't come with a DirectX installer, download the latest version of DirectX 9.0c from Microsoft.

Re: Gray Matter Installation error [Re: Winfrey] #704769
03/06/11 08:30 PM
03/06/11 08:30 PM
Joined: Dec 1999
Posts: 173
Ottawa, Ontario, Canada
J
Josee Offline OP
Settled Boomer
Josee  Offline OP
Settled Boomer
J

Joined: Dec 1999
Posts: 173
Ottawa, Ontario, Canada
I installed the DX9 that came with the game outside of the game installer and the install worked and now the game runs. Thanks for your quick response.

Re: Gray Matter Installation error [Re: Josee] #704778
03/06/11 08:40 PM
03/06/11 08:40 PM
Joined: Apr 2006
Posts: 7,803
The Country
Winfrey Offline
BAAG Specialist
Winfrey  Offline
BAAG Specialist

Joined: Apr 2006
Posts: 7,803
The Country
Great good to hear it.... glad you got it running...enjoy the game smile


Would that I could be the peacemaker in your soul that I might turn the discord and the rivalry of your elements into oneness and melody
Gibran
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