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Alpha Polaris Game won't install/play #735006
06/25/11 03:51 AM
06/25/11 03:51 AM
Joined: Aug 2010
Posts: 80
NYC
J
jmdsmd1 Offline OP
Shy Boomer
jmdsmd1  Offline OP
Shy Boomer
J

Joined: Aug 2010
Posts: 80
NYC
Hi, I downloaded the full version of the game , the self extracting installation box opened and seemed to complete but the game doesn't show on my desktop. Anything I try has me going back to the installation screen with the same results. I tried the demo and the same thing happened.
I have an Alienware M15X 64bit Intell Core i7 CPU M620@2.67 GHz , Intell Memory RAM 6,00 GB. I have windows 7 ultimate. I sent an email to the publishers but haven't heard back yet.Any ideas about what might be going on ? I'd appreciate any feedback.Thanks!

Re: Alpha Polaris Game won't install/play [Re: jmdsmd1] #735042
06/25/11 09:48 AM
06/25/11 09:48 AM
Joined: Aug 2002
Posts: 7,263
Arizona
InlandAZ Offline
BAAG Specialist
InlandAZ  Offline
BAAG Specialist

Joined: Aug 2002
Posts: 7,263
Arizona
When you installed the game, did it install to your Program Files folder? If it did, uninstall it and reinstall it to your User Folders. Most games allow you to override the default location during the installation process.

Try creating a folder like My Games in your personal folders. Click your logonID, from the Start button and follow the instructions below to create a new folder.

Create a new folder

Click Start, All Programs and look for the game, it’s rare, but not all programs place an icon on the desktop. Did you ever get to a point where the game asked you to enter your activation key?

Re: Alpha Polaris Game won't install/play [Re: InlandAZ] #735067
06/25/11 01:06 PM
06/25/11 01:06 PM
Joined: Aug 2010
Posts: 80
NYC
J
jmdsmd1 Offline OP
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jmdsmd1  Offline OP
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J

Joined: Aug 2010
Posts: 80
NYC
Thanks, Inland AZ. It is downloaded to users/joyce/downloads and no , I was never prompted for an activation code.

Re: Alpha Polaris Game won't install/play [Re: jmdsmd1] #735071
06/25/11 01:21 PM
06/25/11 01:21 PM
Joined: Oct 2000
Posts: 40,644
southeast USA
Jenny100 Offline
GB Reviewer Glitches Moderator
Jenny100  Offline
GB Reviewer Glitches Moderator
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Joined: Oct 2000
Posts: 40,644
southeast USA
Are you sure you've downloaded all the files for the game? Sometimes game downloads have more than one file.

Re: Alpha Polaris Game won't install/play [Re: jmdsmd1] #735075
06/25/11 01:36 PM
06/25/11 01:36 PM
Joined: Aug 2002
Posts: 7,263
Arizona
InlandAZ Offline
BAAG Specialist
InlandAZ  Offline
BAAG Specialist

Joined: Aug 2002
Posts: 7,263
Arizona
Originally Posted By: jmdsmd1
Thanks, Inland AZ. It is downloaded to users/joyce/downloads and no , I was never prompted for an activation code.


I assume you mean Installed as opposed to Downloaded - make sure you have all of the files downloaded as Jenny uggested.

Re: Alpha Polaris Game won't install/play [Re: InlandAZ] #735091
06/25/11 03:04 PM
06/25/11 03:04 PM
Joined: Aug 2010
Posts: 80
NYC
J
jmdsmd1 Offline OP
Shy Boomer
jmdsmd1  Offline OP
Shy Boomer
J

Joined: Aug 2010
Posts: 80
NYC
Thanks so much everyone. The Turmoil people have also been helping. I found the extracted files and was able to start the game. If it weren't for all your helpful and prompt replies there would be many a game left unplayed.You're awesome!

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