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Black Screen on Dark Secrets #787851
02/13/12 08:15 PM
02/13/12 08:15 PM
Joined: Jan 2012
Posts: 401
Aledo, TX
BabaLa Offline OP
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BabaLa  Offline OP
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Joined: Jan 2012
Posts: 401
Aledo, TX
No pun intended.
I have Win 7, NVIDIA GeForce GT 540M graphics card, PhysX 9.11.1111

I see the title screen but when I try to load a new game, I get a black screen, system cursor, and hear the music. Have to exit via task mgr.

Any ideas?


Alea iacta est.
Re: Black Screen on Dark Secrets [Re: BabaLa] #787865
02/13/12 09:18 PM
02/13/12 09:18 PM
Joined: Nov 2010
Posts: 254
Connecticut
Ewil02 Offline
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Ewil02  Offline
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Connecticut

Hi Babala-

I've got the same problem. The forum on the game developers' site says they are aware of it and are working on a patch-
http://www.indiedb.com/games/dark-secrets

"We are aware of the blackscreen problem, and we are currently looking into it to fix it as soon as possible.
Thank you for your patience."

Re: Black Screen on Dark Secrets [Re: BabaLa] #787887
02/13/12 10:28 PM
02/13/12 10:28 PM
Joined: Jan 2012
Posts: 401
Aledo, TX
BabaLa Offline OP
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BabaLa  Offline OP
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Posts: 401
Aledo, TX
Ok, I'm actually still playing SH:The Awakened, so I'll keep myself amused for awhile.


Alea iacta est.
Re: Black Screen on Dark Secrets [Re: BabaLa] #788036
02/14/12 12:29 PM
02/14/12 12:29 PM
Joined: Nov 2003
Posts: 226
St Albans, UK
vic Offline
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vic  Offline
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Joined: Nov 2003
Posts: 226
St Albans, UK
I have the same problem. I looked at the website (indiedb) and they said that yesterday the patch was sent to gamersgate but there is no sign of it on there. I posted another support ticket to them and asked for the patch. Would be nice to play the game and funny the demo works but the game not.


vic
Re: Black Screen on Dark Secrets [Re: BabaLa] #788626
02/16/12 05:15 PM
02/16/12 05:15 PM
Joined: Jan 2012
Posts: 401
Aledo, TX
BabaLa Offline OP
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BabaLa  Offline OP
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Posts: 401
Aledo, TX
Ok, I've got the patched game from GG and it's running fine.


Alea iacta est.
Re: Black Screen on Dark Secrets [Re: BabaLa] #788645
02/16/12 07:02 PM
02/16/12 07:02 PM
Joined: Oct 2000
Posts: 40,644
southeast USA
Jenny100 Offline
GB Reviewer Glitches Moderator
Jenny100  Offline
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Joined: Oct 2000
Posts: 40,644
southeast USA
Glad they fixed it for you.

Re: Black Screen on Dark Secrets [Re: Jenny100] #789019
02/18/12 04:57 AM
02/18/12 04:57 AM
Joined: Nov 2003
Posts: 226
St Albans, UK
vic Offline
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vic  Offline
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Joined: Nov 2003
Posts: 226
St Albans, UK
Babala, did GG contact you and tell you the patched game was ready?

I am confused; GG emailed me on the 16th and asked me to check the GG site for the patched game next week.

I have a support ticket with them for this problem which is still listed as in process not closed.

How did you get the patched game? Did you just try downloading it and it worked this time?


vic
Re: Black Screen on Dark Secrets [Re: BabaLa] #789021
02/18/12 05:40 AM
02/18/12 05:40 AM
Joined: Nov 2003
Posts: 226
St Albans, UK
vic Offline
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vic  Offline
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Joined: Nov 2003
Posts: 226
St Albans, UK
Ok, so I downloaded the game again and the game now works so only a week after buying game I can play it, hurrah! Disappointing and confusing communication from gamersgate mean if you have a problem game from them best to just visit their site regularly and keep trying to download it in case it is updated (no mention on there of it being updated) and not bother to use the support ticket system as feedback and advice from them is inaccurate and slow.

I shall get on with playing this cool game now...


vic
Re: Black Screen on Dark Secrets [Re: BabaLa] #789024
02/18/12 06:18 AM
02/18/12 06:18 AM
Joined: Nov 2003
Posts: 226
St Albans, UK
vic Offline
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vic  Offline
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Joined: Nov 2003
Posts: 226
St Albans, UK
I spoke too soon..while in the characters old bedroom the screen went black and the sound continued. Had to PC restart as once it happens no way of getting out if it (control alt del etc don't work)
This is SUCH a glitchy game. Ok I know the drill, save frequently etc. So annoying, hope this does not happen too often or I may give up on it. Was not very cheap (£12.99) so I will be annoyed if that is the case.


vic
Re: Black Screen on Dark Secrets [Re: BabaLa] #789068
02/18/12 11:22 AM
02/18/12 11:22 AM
Joined: Oct 2000
Posts: 40,644
southeast USA
Jenny100 Offline
GB Reviewer Glitches Moderator
Jenny100  Offline
GB Reviewer Glitches Moderator
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Joined: Oct 2000
Posts: 40,644
southeast USA
I'm sorry to hear that.
Maybe you should contact Gamersgate again and let them know they need another patch. Or contact the developer and let them know your system specs.

Re: Black Screen on Dark Secrets [Re: BabaLa] #789097
02/18/12 12:31 PM
02/18/12 12:31 PM
Joined: Jan 2012
Posts: 401
Aledo, TX
BabaLa Offline OP
Settled Boomer
BabaLa  Offline OP
Settled Boomer

Joined: Jan 2012
Posts: 401
Aledo, TX
No, they(GG) didn't contact me. I just waited a couple days, and re-dl'd it, and got version 1.01


Alea iacta est.
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