Thanks, Chrissie.

Tom.

Well tried it again exactly like you said and it keeps saying "can't do it while William in the room"...what am I doing wrong?? Am I too slow because I go straight to the painting..find the nail..click on inventory to "use" hammer and always same answer. I am stumped.

Has William gone to the basement before you try using the hammer? If so, I'm stumped too, you should have plenty of time before William returns.

It is possible, if you're a slow player, that William has time to return to the right gallery before you can use the hammer. All I can suggest is to repeat showing him the box & keep trying!

ok thanks

If you still have problems & you're using Win 7 - I can try sending you a save but it's a long path for you to get to the save game folder!

Edit: Just tried it, if you take too long William will be back in the next gallery by the time you try to use the hammer. I've got a save here now if you need it!

Got through it finally..I think it was more where I was putting the magnifying glass and that "really hard to see circle above it". I am almost through the game now and thanks for your help. I hope I don't hit any snags along the way.

Glad that you're progressing now, Tom.

Thanks, Chrissie.