Hi, Sparkle!

Thanks for the heads up because I completely missed that. I will also wait to see if any technical issues (particularly the one near the end of Chapter 7) are reported. If not, we'll know that the bug has been fixed but Playrix has not advised us.

Susan

Edited to add that I checked the BFG forums and there are numerous posts complaining that they also bought the CE and cannot finish due to the same glitch that we encountered. I have a coupon that expires on Friday, so I'll wait until then to see if anyone is able to finish the game that's being sold by BFG.

Well, maybe this will just add to the ambiguity, but there is a customer review on Big Fish's website now that says it is a review of the completed game, and it doesn't mention any bugs. I'm still waiting to see if someone reports getting stuck towards the end of the game.

I wish BFG had the ce insted of the se. I would give it a try but I don't want to uninstall the other game. Will just wait.
Richard

Hi, Marian!

Thanks for the update. I haven't read the posts on BFG's forum since this morning and, at that time, nobody had finished the game yet, although there were several complaints about the CE.

I think I'll take a chance and use the coupon that expires on Friday to purchase it because, even though I'm disappointed I won't be able to play the bonus game, I do want to finish the main game, which I was unable to do with the CE. Also, I know that if I run into the same glitch, BF Customer Service will make things right.

I was told that Playrix is processing my refund for the CE.

Susan

I hope it works out and that you are able to finish the main game without problems.

Susan,are you going to delete the other game or just install the one from BFG? I might do the same. I have one more download for the ce.
Richard

Hi, Richard!

Once the refund hits my credit card, I will delete the CE from my hard drive. I would assume the game I purchase from BFG will install in a different location.

If you download the game again from Playrix and get stuck in the same spot, I would suggest you also request a refund, unless you're willing to wait until the glitch is fixed.

Susan

You need to clean off the old data before playing the new one to be sure it works. It's always a good idea. You can save the old data in a folder if you like, but you should then delete the developer folder with that game to get rid of saves and profiles completely.

Hi, Ana!

Thanks for the advice! I might as well delete the game I purchased from Playrix since I can't finish it anyway. I'm crossing my fingers that I won't have the same problem with the one I purchase from BFG.

Susan

Just remember that deleting the game leaves behind the folder with the saves and data so do both and you'll be sure to start a clean game.

Ana

Hi, Ana!

I used "Uninstall Programs" in the Control Panel and can't find any leftovers. I checked under "Program Files (x86)" as well as "Program Files" and there are no save or data files.

Susan

The developer folder should still be there.

I don't know about Playrix, but saved games in Windows 7 for Big Fish games are found in:

C Drive - Users - Computer - App data - Roaming - (Name of Developer)

Susan----I bought the game from BFG.Well I deleted the ce everything data.
Kind of hard to explain. I took the data from the old ce and moved it to games 1 and took the new se data and moved it to games 2. Deleted the se data and moved the ce to the new file. Started the game and it worked so I don't have to replay the whole game. Did you understand all of that I don't know if I did. Now when they get the ce fixed than I will move all the data back to the ce. Wow what a job. They got the sc fixed.
Richard

Hi everybody, I bought the game from Big Fish with a free game coupon. I have played it through to the end with no bugs at all.
Why have Playrix not notified us about the update. I have written again to Olga and asked for a refund. I can't really be bothered about the extra on the Collectors Edition.
By the way, I didn't uninstall the download from Playrix and having two instalments didn't seem to affect the game from Big Fish.

Why do we have to go through all of this.

Wondering if I used all the data from the new se game on the ce. After I got done playing the se will it work. Just a thought.
Richard

Marian, the developer folder was hidden and there were 2 other games by that developer that I had purchased from BFG, so I manually deleted the 2 Namariel Legends files that were there.

Upsydaisy, I'm glad you were able to play the game through to the end because I just purchased it from BFG with a coupon as well.

Richard, I uninstalled the CE in the Control Panel and manually deleted the remaining files in the developer's folder. My refund is being processed so I'm not gonna bother with the CE anymore, so there was no point leaving it on my hard drive.

Susan

I bought the Namariel CE from Playrix (at $5.99), and got stuck at the same place - Davincino's prison cell in Chapter 8. I see the items on the desk but can't zoom in on it. Like most of you, I also skipped through his dialog - and maybe it's why the desk wasn't active.

The game is too delightful to not finish, so I caved and used a punchcard reward on the SE at BFG. I didn't uninstall the CE. I went ahead and installed the SE too - they are located in 2 different folders so no problem there.

I launched the SE to see if it recognized my CE profile - nope. I was prompted to create a new one. That's expected, so no worries.

Right after creating the new profile, I quit the game and went to the saved data folder (My Documents > AppData > Roaming > ShamanGS).

There were 2 folders:
NamarielLegends_IronLord_CE
NamarielLegends_IronLord

I opened the "NamarielLegends_IronLord_CE" folder and copied the contents there (2 files - myname.xml & app.ini). Then I opened the "NamarielLegends_IronLord" folder and deleted the contents, and pasted the 2 copied files there.

Back to the desktop, I re-launched the SE to check if it now recognized my CE profile. Yes! It did I pressed Play and I was back in Davincino's prison cell.

Lo and behold -- there is now a magnifying cursor over the desk! I zoomed in and took the items - a valve handle and a brush! Yeah! Then I exited the game.

Back to the Appdata / Roaming folders, and did the reverse. Copied the SE savefiles and pasted it in the CE savefile folder (overwriting the previous ones).

I re-launched the CE and crossed my fingers... and YES! My game is intact, and I have the valve handle and brush in my inventory. No need to start the game over

EDIT: ok it seems you need to do one more thing on the desk in the SE, before moving back to the CE.

I just got this e-mail.
Hello Richard,

This is me again. Great news! I am glad to let you know that we have fixed the problem with the game and it should work correctly now. All you need is to download and install the full updated version using the following link.
Richard

LoL! If only I had been more patient, I could have saved a BFG punchcard credit

Thanks for the heads-up Richard / kjos! I re-downloaded the Playrix installer, and re-installed the CE.

I can confirm that the glitch has indeed been fixed. I had a backup of the savefile where I was stuck at the desk. I reverted to that profile, and launched the new CE... and Yay! The desk is now zoomable. Good job, Shaman / Playrix!

What they didn't fix though, is the Strategy Guide. It still makes no mention of the the acorn & crystal - which leads me to believe that those were last-minute additions to the gameplay, hence all the trouble with the desk being active / inactive.

BET, Olga from Playrix is still saying that there is a problem (this morning) and she wants me to exchange for another game. I have refused and asked for a refund. I also told her that the game has been fixed. Wonder what she will say???

Upsydaisy, I moved your post to the thread it pertains to. I'd appreciate leaving the BF thread with a glitch-free game not muddied with unrelated issues.

The Playrix version is fixed as I stated in the other thread. Please read the posts entered today above.

Thank you Bet, forgot which thread I was on. Apologies..

The Playrix version still isn't fixed. I downloaded the update and I get the setup files are courruped. Plaese obtain a new copy of the program.
Richard

Probably because you have both versions on your computer.