There is another announcement here.

Wow!

Thanks for letting us know, Ana; it's good to know when this will occur.

I'm sure there will be many who will be disappointed. But understand the need to provide for the basic purpose of the site.

Thank you Ana.

Barbara

BrownEyedTigre

I am trying to get used to a new forum. I can fully understand our Big Fish doing what they have to do so that we can continue to have our game reviews but am curious as to whether or not we will be able to peer help some stuck fishies.
Also is "Live Chat" CS going to come back soon?

to GameBoomers, yowzasma.

The game forums are going to continue at Big Fish and I imagine that folks will be able to help one another there. You can always ask for help here too if you get stuck (which happens to all of us from time to time).

I haven't heard as to when Live Chat will be back up and running, but I would think it won't be too long before it's available. And I would be happy to post here and let you know when I see that it is available again.

Thanks Ana

I think is good to trim things down a bit-BUT what I really wish they'd do is TRIM the awful Game Manager 'App'. Just have one that doesn't take up 1/2 your screen(even when you've used the arrows top/bottom to shrink it a bit(a VERY tiny bit) when you want to use another program but still keep an eye on your game download progress(which is never consistant-and with the newest version, slower than ever). Just give me a GM without telling me about the other games or 'specials'-get rid of that annoying page hogging 'For New Members' pop-up- just a GM that shows the que and progress, and also shows the other games you have downloaded at that time to play. Period.! Don't need it hogging my pc's resources. If need to know about other games just go to the website...whenever without having to need it in the game manager!. In the que where you're downloading they started loading it up with graphics of games that keep changing while you're trying to get your game downloaded...so when they had that I had to click on each one of those until there were no more-that helped a bit with the less time downloading-but they still run them on the bottom of the regular Games you've got downloaded to play screen. Don't need that.
Now they've also got 'Streaming' or whatever it's called now-Instant Play?--don't need it on the GM-the info is at the WEBSITE. I don't need a WEBSITE for a GM.! I'm probably the only person that has been bothered by this stuff but it's a real problem for me....and with this newest GM and all it's new additions AND sever games not completing their downloads/intalling/activating...and taking forever...and then (after having played the demo fine -once it got downloaded...)the full game won't run correctly-this may be a deal breaker for me to continue using BF. Which will really bite.-for me. because almost every game in the past few years since i have been a memeber has been enjoyable (i like them creepy!). I am wondering if they need to develop another GM-in other words have one for PC and one for Mobiles. I don't play games on anything except my pc/laptop. just use the mobile for txt and voice-too expensive othrwise for me for anything else....
SO--maybe while they're trimming the Forums they can TRIM THE GAME MANAGER!-and while I'm at it..those Collector editions- and then later the same game as a SE offered as a 'New Game', it's not, it's the same Game-just without that extra music or screen savers, etc. I wish they'd have the FULL game (the regular game AND the 'Bonus Play" as a game-this if someone wants the Extras associated with that game have them available-in a seperate pkg to pay for and download. -again, less hogging on whatever device you're going to use-

Gamenut, I am sorry you do not like the game manager but the most efficient way is to have one GM that covers everything and you can choose to use whatever features you like and ignore those you do not. They have in the past made old versions available if someone asks them for it, but I do not know if they are still offering that. Please contact them here for assistance.

Have a happy day!

Ana

I basically only go to the forums for game tips, so that doesn't bother me.

There are going to be a lot of upset people because of BF's decision. They won't care why it's done, only that it's done. They will feel BF doesn't care about their customers simply because BF no longer has a general forum. They won't consider that the forum BF provided was at BF's expense, and it was up to BF whether or not the forum continued.

Forums are a nice place to visit, if run properly. But if they can no longer be maintained, they can no longer be maintained. And it's no slight on any customer who does business with that site.

I do feel for the Mods at BF, though, because it's going to be a nightmare at first. They'll have to constantly remind people the game threads aren't general forums and topics must stick to the threads title.

The excellent Customer Service they provide is the most important aspect for BigFish to retain, in my opinion

Running a Games Forum as well is a bonus !!

Agreed Mad. The only thing they are closing is their non-game chit chat forum. This enables them to focus on things game-related which is really what it's all about anyways.

Ana

Thank you BrownEyedTigre ,Mad & Homer6
I'm with Big Fish also
+ I'm getting used to the new GM and sort of liking it ! Have bought games using it , even using the pcc and sale codes. It is convenient to be able to look up my purchased games without going to my account BUT, geee I wish BF would put a little check box of some sort next to each game so we could mark it played or not :/

to GameBoomers yowzasma!

Ana

I'm with the others. I use the forums for game help and never got into word forums or chitchat. I am very glad to see the game forums separate because it was getting where you couldn't find any help or hints. They also have the best customer service of any business I have dealt with., I have been with BFG for many years and wouldn't change. I'm sorry others felt the they had to leave.


carlahelp

whatever BFG does is good for me. You all are my companions from 7:30am until 11:30 pm every day. I love all of you! Thanks!

We are glad you are here, Patsy.

Ihank you Marian. My cancer may be in remission. I'm so happy.

What a blessing. That is wonderful news. Positive thoughts for you.

I am so happy for you, Patsy!

The game forums are now up and running again.

Thamks to all!