Round 2: computer problems-Problem Solved!!
#908766
08/19/13 05:43 PM
08/19/13 05:43 PM
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Joined: Nov 1999
Posts: 3,669 New York
Mary
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OP
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New York
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Before I just take my computer into the "shop", I'm hoping someone here has a suggestion or idea what might be going on.
A couple of weeks ago (if even that long) what I thought was a virus on my computer was causing me all sorts of problems. After struggling to get Norton and Malwarebytes to find and deal with a virus, (which Malwarebytes did), all was working fine until yesterday.
Whatever caused all my problems with the computer slowing to a snail's pace if not downright freezing last time is happening again. I click on something and wait 5-10 minutes for it to load, if it loads at all. I have run Norton AND Malwarebytes (which froze part-way through the scan) and both came back with a clean bill of health. I click on AOL, it looks like it will load and then I get the same message: AOL (or whoever) is not responding.
I have to manually shut down and when I reboot everything is fine for a short period of time, and then back to freezing.
Any more ideas for me?? Or is it time to make a trip to the computer doctor?
Last edited by Mary; 08/29/13 05:57 PM. Reason: Added more information
The answer is....chocolate! Who cares what the question is.....
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Re: Round 2: computer problems
[Re: Mary]
#908768
08/19/13 05:53 PM
08/19/13 05:53 PM
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Joined: Jun 2005
Posts: 20,991 Near St. Louis, MO
Draclvr
Reviews Editor - Hints/Glitches Mod - Site Support
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Reviews Editor - Hints/Glitches Mod - Site Support
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Posts: 20,991
Near St. Louis, MO
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Have you done a good cleaning of your computer with something like CCleaner? You might also try running your Malwarebytes and Norton in Safe Mode.
I just finished working on a laptop that was barely running last week. I removed over 800 pieces of adware and nine toolbars. There were no viruses or anything like that. CCleaner got rid of almost 9 GB of accumulated temporary files and junk and a couple hundred registry errors.
After all that, the computer ran like new. Go through your add/remove programs and be ruthless about getting rid of anything that even SMELLS like a toolbar.
If you do a thorough cleaning and it doesn't help, then your problem may be hardware related and a trip to the shop would be in order. I assume your computer has enough RAM and a decent processor.
Gardens put to bed. Time for more reading and gaming.
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Re: Round 2: computer problems
[Re: Mary]
#908776
08/19/13 06:43 PM
08/19/13 06:43 PM
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Joined: Nov 1999
Posts: 3,669 New York
Mary
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Addicted Boomer
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OP
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New York
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I did use CCleaner not too long ago; there wasn't that much to clean up.
I Did use both Norton and Malwarebytes in safe mode. Malwarebytes froze even in safe mode.
I don't surf around on the Internet much and I'm pretty darn careful of sites that try to install a toolbar. I'm thinking I should be especially looking at any programs installed around the time I started having my problems, no? Most of what is new is BigFish games.
My computer has 6GMB Ram and I have a Intel Core i5 CPU; 750 @2.67 GHz. Running Win 7 Home Premium.
The answer is....chocolate! Who cares what the question is.....
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Re: Round 2: computer problems
[Re: Mary]
#908777
08/19/13 06:58 PM
08/19/13 06:58 PM
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Joined: Dec 2007
Posts: 277 New Mexico
Gobobby
Settled Boomer
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Settled Boomer
Joined: Dec 2007
Posts: 277
New Mexico
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You might check task manager to see how many processes you have running and what CPU and memory usage is.
The cleanest thing in your house is your cat
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Re: Round 2: computer problems
[Re: Mary]
#908788
08/19/13 07:35 PM
08/19/13 07:35 PM
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Joined: Nov 1999
Posts: 3,669 New York
Mary
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I've got 35 processes "running", using next to no CPU usage. My CPU usage is between 0-4% CPU usage. Memory usage is just under 2GB.
The answer is....chocolate! Who cares what the question is.....
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Re: Round 2: computer problems
[Re: Mary]
#908793
08/19/13 07:42 PM
08/19/13 07:42 PM
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Joined: Jun 2005
Posts: 20,991 Near St. Louis, MO
Draclvr
Reviews Editor - Hints/Glitches Mod - Site Support
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Reviews Editor - Hints/Glitches Mod - Site Support
True Blue Boomer
Joined: Jun 2005
Posts: 20,991
Near St. Louis, MO
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There is no reason your computer should be running like that with those kinds of components. If scans are freezing in Safe Mode, I would say it's time to take it in for a thorough checkup.
Maybe someone else will have some suggestions, but if you've already done all the basics, I think it needs more that you can do with software.
Gardens put to bed. Time for more reading and gaming.
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Re: Round 2: computer problems
[Re: Mary]
#908916
08/20/13 10:25 AM
08/20/13 10:25 AM
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Joined: Jun 2005
Posts: 20,991 Near St. Louis, MO
Draclvr
Reviews Editor - Hints/Glitches Mod - Site Support
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Reviews Editor - Hints/Glitches Mod - Site Support
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Joined: Jun 2005
Posts: 20,991
Near St. Louis, MO
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Good idea, Geo. Not all toolbars which are add-ons show up in add/remove programs. Toolbars are the bane of my life when working on computers.
Gardens put to bed. Time for more reading and gaming.
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Re: Round 2: computer problems
[Re: Mary]
#908929
08/20/13 11:08 AM
08/20/13 11:08 AM
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Joined: Nov 1999
Posts: 3,669 New York
Mary
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OP
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New York
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1-Hard Drive light blinking
2-Only toolbar found was a Dell toolbar; it has now been disabled.
3-Upsydaisy, I plan on giving the CPU a good "blowing out" before giving up and heading to the computer shop.
Here's something weird: It appears I have less of a problem when I'm on the computer in the evening. Heat doesn't seem to make a difference, since it's been pretty comfortable here these days and it seems first thing in the morning is the worst time.
I'm heading out to breathe the nice ocean air for a couple of days; I'll deal with this when I get back.
I will keep you all posted (if I can)and let you know what happens.
Thanks for all your help.
The answer is....chocolate! Who cares what the question is.....
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Re: Round 2: computer problems-PROBLEM SOLVED!!
[Re: Mary]
#910774
08/29/13 05:56 PM
08/29/13 05:56 PM
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Joined: Nov 1999
Posts: 3,669 New York
Mary
OP
Addicted Boomer
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OP
Addicted Boomer
Joined: Nov 1999
Posts: 3,669
New York
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After a tense few days, I am happy to report that all is well with my computer.
The problems I was having were caused by a dying hard drive. I took my machine to the "doctor" and after a bit of testing, he determined that the hard drive was the culprit and would have to be replaced. That was good news/not so good news, but I was happy that we at least could move forward now in fixing the computer. I was not totally lax in backing up my computer, but I think it could have been a month since I did it.
Here's the REALLY good news: since the drive hadn't totally failed, he was able to retrieve EVERYTHING that was on the old hard drive!!
So, I've spent time reinstalling my Norton and Malwarebytes and trying to get the machine back to how I like it(font size, wallpaper, etc) but I'm feeling a whole lot better today! (I can't believe how much I missed my computer; you forget how dependent we are on this piece of electronics!)
Thanks for everyone's help in trying to solve my problem!
The answer is....chocolate! Who cares what the question is.....
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Re: Round 2: computer problems-PROBLEM SOLVED!!
[Re: Mary]
#910870
08/30/13 07:40 AM
08/30/13 07:40 AM
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Joined: Apr 2006
Posts: 7,803 The Country
Winfrey
BAAG Specialist
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BAAG Specialist
Joined: Apr 2006
Posts: 7,803
The Country
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Great news Mary....wonderful that he was able to retrieve all of your information!
Would that I could be the peacemaker in your soul that I might turn the discord and the rivalry of your elements into oneness and melody Gibran
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